Poor
Based on 48 reviews
Veil Cosmetics2.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
If you’re looking for makeup to mask your face, we suggest you move right along. Here at Veil, we’re on a mission to get you loving your skin again, and that starts with our range of weightless, breathable complexion products. We’re not in the business of hiding your natural glow—we’d rather our products do the work to enhance it instead. At Veil, we’re obsessed with the no-makeup makeup look and know our line of vegan, cruelty-free, featherweight products will help you get there with minimal effort.
Veil Cosmetics (veilcosmetics.com) has 48 customer reviews on Folks Told, with an average rating of 2.6 out of 5.
48 approved reviews, newest moderated first
Alireza D.
I had a chance to order both the concealer and foundation. The quality of both products is amazing. Very skin friendly. Moreover, the customer service was excellent from the time of ordering until receipt. I had some questions to ask and I got the reply immediately. I highly recommend. Thank you Veil Cosmetics.
Kathy M.
I normally steer away from concealers as they tend to accentuate my wrinkles. Veil concealer did not! It actually smoothed my wrinkles, while hiding my dark circles. I am so glad I gave it a try!!
Evelyn P.
I just love the concealer! The coverage is wonderful!
Victoria U.
I ordered the wrong product, which of course was super annoying and frustrating as it was my fault. I thought that was it. I'd have to throw it away when it arrived. On the off chance I emailed customer service shortly after the mis-order and explained the situation. A wonderfully helpful person came back to explain the situation and offer me some solutions. They were very helpful and came back to to check afterwards if everything had been resolved. I absolutely adore Veil Cosmetics and this experience has made me love them even more. Thank you so much!
Kellen M.
I placed an order 11 days ago and have not received the product. I received an email stating it shipped but it has stayed in pre-shipment status since then and I cannot get a response from the company. I have emailed them several times, sent a facebook message and instagram message and no response. HORRIBLE CUSTOMER SERVICE. I can't even cancel my order since they are so bad.
Nicole
I usually purchase my Veil products through a British online store and receive it in Perth Australia, in about 10 working days. However, as that company is no longer able to sell Veil, I went straight to the source. Unfortunately, they did not have the concealer I desperately needed in stock but I placed the rest of my order and waited eagerly for the products to arrive. That was over a month ago. According to tracking information, my products have received a shipping label but have yet to leave the country. I have contacted customer service who got back to me over a week later saying some of their emails were going to spam but assured me my package would arrive in priority post. That was weeks ago. So I’m out of product and out of pocket. I should have tried the alternative product offered by my original seller at a discount price. Beyond disappointed.
Kimberly C.
I have been waiting (im)patiently for Veil Concealer to be available in shade 2N. I actually got an email telling me it was NOW available!!! I know of NO company that actually follows up on requests like that! When I placed my order, I saw that shade 1P was on my receipt. I immediately contacted Customer Service and received a VERY prompt email saying that the shade 2N was ordered and they would check into why my receipt said 1P! I really appreciate prompt and courteous customer service...who doesn't?
Heather P.
I want to cancel this subscription. I no longer want to use this product. It stated in the subscription that I could cancel at anytime. This is false advertising. I will be contacting my credit card because this is fraud. I will also let people know about your fraudulent practices.
