Venture AshoreReviews of ventureashore.com

We thoroughly enjoyed our Sunshine Highlights tour of Grenada on 16th Jan. We felt we got a good overview of the island including visiting the nutmeg museum, chocolate factory & cascade waterfall as well as other viewpoints. Dexter was an excellent, knowledgeable guide & we would highly recommend him. Thank you.

Great excursion in Antigua. Guide was great fun and very knowledgeable. Lovely meal on a fabulous beach too.

We were met by a friendly guide clearly showing a Venture Ashore board. Then split into 2 groups to tour Phuket. Unfortunately our group guide didn’t know how to make the tour interesting. He took us places and said take photo take photo. Eg. where people go to watch the sunset. No history or interesting facts. We were taken to a museum and told to take a walk. Then dropped in the town in the middle of the day and told to look round. I didn’t really enjoy the tour which was a shame as I have been on much better ones with the same company.

We did 5 tours through Venture Ashore whilst on our Caribbean cruise. Liked the fact that the groups were a lot smaller than excursions through the ship. On some of the tours there were only 4 or 6 of us in the group and the guides/ drivers were very flexible with the tour giving us longer on the beach than advertised. In St Kitts we think they amalgamated 2 tours together as there were only 6 of us in total and we all seemed to have booked different tours but it was fine. It wasn’t always easy finding the representative in the port despite clear instructions on where they would be. They didn’t all hold up a sign but we got there in the end. No reason not to book with them

Cancelled Catamaran Snorkel trip. AVOID COMPANY AS AWFUL. Spoilt my only day in Mexico. Booked and received voucher for trip last November. On cruise and reached Cozumel, Mexico the day of trip. So far so good. Had to catch taxi to beach club which I was aware of, cost 25 US Dollars. On arrival name was not on list and they said Catamaran was out of action and they could not give us any other snorkelling experience. I tried to phone Venture emergency number to find out what was going on but no one answered just heard music so gave up! Return taxi cost 20 US Dollars. Managed to find bar with Wii and emailed Venture my disgust, and did receive a reply saying they were very sorry they were aware the Catamaran was out of action and very sorry trip was cancelled and would refund my money in full. I have received refund of trip money and yesterday I emailed asking for taxi money of 45 US Dollars, which I don’t think is unreasonable considering the official email cancellation of the booking was received 4 days after the event!, Guess what no communication as yet. Don’t think this will get refunded, so I would say to anyone looking to book with this Company AVOID AVOID AVOID at all cost so you don’t get disappointed. Venture please issue me with credit for taxis rides as I am out of pocket through no fault on mine, it was your lack of communication that led to this extra cost.

The tour brochure was enticing but the admin was terrible. We were forced to pay £130 for a tour that we couldn’t take because the ship didn’t dock in the port that had been paid for; and this despite ringing to cancel on their “no dock, no pay” policy. Avoid, if you can

I would recommend venture ashore, we found them to be prompt and welcoming on the private tours that we did in Vietnam, very knowledgeable and took us to places that we may have missed, all at our own pace and altered the itinerary slightly at our request when necessary. Special skills by the drivers who were very good at dealing with the often chaotic traffic!

We had a good visit to Costa Rica with a great guide to see the rainforest and the Tarcoles River. Although we saw little bird or animal wildlife on our walk, as most are nocturnal, we appreciated the atmosphere with lots of sounds from the hiding creatures and the guide was very informative. We did catch up with a poison dart frog, iguanas, lizards and a variety of birdlife. On the river, we did spot some crocs at close quarters but the array of bird species were the highpoint.