Veriheal Reviews | Read Customer Reviews of veriheal.com

Veriheal Reviews | Read Customer Reviews of veriheal.com

Veriheal reviews

Showing 127 reviews with 1 star · Clear filters

Stephen T.
Sep 27, 2026
Showed my photo id at the doctor…
Showed my photo id at the doctor appointment now being told I didn't do it after about two weeks after I got doctor's approval not very happy
Reply from VerihealSep 28, 2026
Hello Stephen, thank you for your feedback. To complete your certification, photo IDs must meet certain regulatory requirements. We appreciate your understanding despite the inconvenience, and our team will reach out directly within 24 hours to confirm your documents are all set. Thank you, and please take care!
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customer
Sep 22, 2026
Still waiting.
Still waiting. The telephone meeting with the Dr. went great. That was last week. I still don't know when I will get the letter that I can use to send to state of Iowa.
Reply from VerihealSep 23, 2026
Hello! Please log in to your secure Veriheal account to access your dashboard. All of your updated documentation is available for you to view and download there. Thank you for choosing Veriheal!
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customer
Sep 20, 2026
They were useless
They were useless, just read the corporate handbook. I can do that myself, I contacted them because the information available was not working. Now I know that you have a bunch of over jobbed people working for ya’s.
Reply from VerihealSep 21, 2026
Hello, thank you for your feedback. We are sorry to hear that you were not able to get the information you needed. Our care team is very knowledgeable and eager to help, so please consider reaching back out to us at 855-452-6224 so we can do our very best to assist you.
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customer
Sep 20, 2026
still no certificate.
still no certificate.
Reply from VerihealSep 21, 2026
Hello, thank you for bringing this to our attention. We apologize for any inconvenience caused. Our team is currently investigating the issue, and a representative will reach out to you directly to get this resolved as quickly as possible.
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Alex W.
Sep 17, 2026
Recommendation Not Going Through
The last two times I have paid for my recommendation the rec didnt go through until I made multiple calls. Very dissapointed.
Reply from VerihealSep 18, 2026
Hi Alex, thank you for bringing this to our attention! We absolutely pride ourselves on a seamless experience and amazing, efficient doctors. We apologize that this wasn't what you experienced. Someone from our team will be reaching out directly to help fix this as soon as possible. We apologize for the inconvenience!
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Nicholas M.
Sep 16, 2026
I was told I was getting a discount of…
I was told I was getting a discount of 25 dollars then was charged the full amount so I called and asked about it and they said they will refund the 25 but I still haven't got it
Reply from VerihealSep 18, 2026
Hi Nicholas, we are sorry that your discount wasn't applied initially. We are happy to let you know that your refund has now been processed, so please keep an eye on your account over the next few days. Thank you for choosing Veriheal, and we apologize for any inconvenience!
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customer
Sep 11, 2026
Terrible experience
Terrible experience, waited just shy of an hour from my appointment time to see a “doctor”. People have busy lives and this was a HUGE WASTE of my time!! No one should have to wait in front of their phone for an hour with a threat of a “no show” fee if I try to do something else. Highly disappointed in the entire process.
Reply from VerihealSep 15, 2026
Hello, thank you for sharing your feedback. We are truly sorry to hear about your experience! We deeply respect your time, and waiting nearly an hour for an appointment is not the level of service we strive to provide. We want to make this right by offering a partial refund. A member of our team will reach out to you directly to gather more details and help resolve this matter. We deeply apologize for the experience and are taking the necessary steps to ensure it does not happen again.
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customer
Sep 5, 2026
Every year I renew my certification i…
Every year I renew my certification i always have trouble getting the email from the cannabis authority, I waited 48 hours no email called you all back i was told to keep watching my email, 72 hours later still no email. Called back finally someone actually made it happen, it only took almost two weeks to get my new certification. Will not use veriheal anymore, I have the same issue every year,
Reply from VerihealSep 8, 2026
Hello [Name], we are deeply sorry for the frustration and lengthy delay you experienced during your renewal. Waiting nearly two weeks and having to call us multiple times is entirely unacceptable. We completely understand your frustration and deeply regret losing your trust. We have noted your feedback to ensure this does not happen again, and we thank you for being with Veriheal these past few years.
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