Excellent
Based on 1,971 reviews
Veriheal4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Veriheal is a leading health technology company connecting patients nationwide with licensed medical marijuana doctors. Backed by an experienced team of over 75 experts and a network of more than 400 physicians, we simplify the process of obtaining medical cannabis cards while operating in full compliance with all HIPAA requirements. To ensure patient peace of mind, our company policy guarantees a full refund if a patient does not qualify for treatment.Our mission is to enhance lives worldwide by improving access to alternative medicine through values rooted in respect, collaboration, and quality. As a trusted provider and champion for alternate healing, Veriheal delivers innovative solutions that make a genuine difference. We recognize that the wellness journey extends far beyond just obtaining a card; it is about fostering deep understanding, embracing personal choices, and delivering personalized care. Driven by this purpose, Veriheal remains fully committed to dismantling barriers to medical cannabis access.
Veriheal (veriheal.com) has 1,971 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 127 reviews with 1 star · Clear filters
customer
Never gave me my weed card
Reply from VerihealOct 23, 2026
Hello, thank you for bringing this to our attention. We are looking into this matter right away and will reach out to you directly as soon as we have more information. We apologize for any inconvenience, and you can expect a phone call from our team shortly.
customer
Made an appt. Dr never showed up. After a ton of unreturned calls and emails to the person who set up my appt I found someone to help. Made a 2nd appt and the dr no showed again. He then called me and blamed the service for messing up his schedule. Total disaster and the fact that no one returned my calls or email is unacceptable. Take my money and run. Terrible practice.
Reply from VerihealOct 22, 2026
Hello, thank you for taking the time to share your feedback. We sincerely apologize for the no-shows and the frustration you experienced during this renewal. While our records indicate that you have been certified, we want to ensure every part of your journey with us meets our high standards. We would love the opportunity to hear more about your experience with our customer service team and work on a resolution with you. Therefore, a member of our team will reach out directly.
customer
Application was not seeing the certification from doctor. I called your support 2 times and was told call WVOMC. I was told by them probably wrong birth date or SS number. They were happy to check and told me the SS was wrong. They told me it happens all the time. Maybe you guys need to check that first.
Reply from VerihealOct 21, 2026
Hello, thank you for bringing this to our attention. We will provide an update once we have looked into this matter. We deeply apologize for the inconvenience and are looking into this urgently.
customer
Im still expired. Days later.
Reply from VerihealOct 17, 2026
Hello, thank you for bringing this to our attention. We have looked into this and a member of our team has reach out to you directly to provide an update. We sincerely apologize for any inconvenience this may have caused!
customer
Was misled by multiple members of the staff and the doctor as to what the certification would allow me to do. Has repeatedly ignored my request for a refund. Was a customer for years… never again
Reply from VerihealOct 17, 2026
Hello, we would like to better understand your experience regarding the information provided by our team. A member of our support staff will reach out to you directly to gather more details and assist you further. Thank you for sharing your feedback.
Raenell
I paid for an appointment for recertification. I had to message Veriheal to remind them to let my doctor know to put my recertification through. The doctor did that a few days later however she put the wrong allotment amount. This caused me to have a negative balance with the state of Maryland. I'm unable to purchase anything. This is causing me to be unmedicated and in a lot of pain.
Reply from VerihealOct 16, 2026
Hello Raenell, thank you for bringing this to our attention. We are currently investigating this matter and take any potential gap in your care very seriously. A member of our team will reach out to you directly as soon as we have an update. We deeply apologize for the frustration and concern this has caused.
Josh
Had my appointment on October 7th my renewal date was October 8th it took until October 10th for my provider recommendation to be updated in the Maryland MMCC website meaning I couldn’t purchase medical until then. Was emailing back and forth with a person named Ana and after 2 days of trying to rectify the problem she just stopped responding to my emails! Worst experience with Veriheal since 2021! Might be looking for a new provider!!!
Reply from VerihealOct 15, 2026
Hello Josh, thank you for bringing this to our attention. We will be looking into this further, and a member of our team will reach out to you directly to investigate. We sincerely apologize for the inconvenience and appreciate the opportunity to make things right!
customer Keith H.
Do you see while I was shining up for this service? The company called me directly, and I talked to them. And I could not understand the woman due to her heavy accent and not being able to talk loud enough for me to hear You. I thought the $49 was the whole cost of the program, not a discount from a 199. Dollars as soon as she explained to me. After I already gave her my credit information, I realized there was a mistake and I told her I wanted to cancel this completely. And this still has not been done. I'm waiting to hear back me. Your company for reimbursement for my $150. I was told the doctor would have to prove it and I have not heard of things since then. I have never heard from a doctor even though I was told it was approved by a doctor or whatever services linked to the doctor that I was approved. I have talked to no one else.
Reply from VerihealOct 15, 2026
Hello Keith, thank you for your review. We apologize for the confusion with your booking. Please know that a full refund has been processed. You can expect it to be reflected in your account within 5 to 7 business days. We deeply apologize for any inconvenience.
