Excellent
Based on 1,971 reviews
Veriheal4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Veriheal is a leading health technology company connecting patients nationwide with licensed medical marijuana doctors. Backed by an experienced team of over 75 experts and a network of more than 400 physicians, we simplify the process of obtaining medical cannabis cards while operating in full compliance with all HIPAA requirements. To ensure patient peace of mind, our company policy guarantees a full refund if a patient does not qualify for treatment.Our mission is to enhance lives worldwide by improving access to alternative medicine through values rooted in respect, collaboration, and quality. As a trusted provider and champion for alternate healing, Veriheal delivers innovative solutions that make a genuine difference. We recognize that the wellness journey extends far beyond just obtaining a card; it is about fostering deep understanding, embracing personal choices, and delivering personalized care. Driven by this purpose, Veriheal remains fully committed to dismantling barriers to medical cannabis access.
Veriheal (veriheal.com) has 1,971 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 127 reviews with 1 star · Clear filters
Jill
I haven’t gotten my certification yet
Reply from VerihealAug 28, 2026
Hello Jill, we are sorry to hear that you have not received your certificate yet. You should have received information directly from the state regarding your documentation. Please contact your state's registry directly for an update on your document. If you have further concerns, please reach out to customer service at 855-452-6224.
customer
Overcharges for the minimum effort possible, and DRs are shit. Can't even correct a basic paperwork error with any timeliness
Reply from VerihealAug 28, 2026
Hello, we sincerely apologize for your experience and the frustration caused by the delay in updating your paperwork. Our team will reach out to you directly as soon as the correction is complete to ensure everything is resolved. Thank you for your patience while we get this fixed.
customer
The doctor I was originally scheduled with never showed-up. If I do the same exact thing the doctor did, I get charged an additional $50. When I asked this question in the chat, the person apologized and offered $10 off for the inconvenience (I declined because $10 is meaningless and petty). When I told the chat I would like to talk to a supervisor about this, no one ever got back to me. Plain and simple question really, why am I charged an additional $50 if I do the same thing the doctor did??? Is my time less important, because that's what it seems like you're saying.
Reply from VerihealAug 28, 2026
Hello, we sincerely apologize for the no-show during your original appointment. This is completely unacceptable and falls well below the standard of care we hold our providers to at Veriheal. There is no excuse for a double standard, as your time is valuable to us. A member of our team will reach out to you personally to learn more about what happened and find a solution to make this right.
customer
My certificate was not uploaded for my renewal until a week later when I had to contact veriheal to ensure ot was done. I was also told I would receive a call to discuss this issue as this being the second occurence. No one has contacted me back yet. Follow up: I was contacted after writing the review and they listened to my concerns and offered compensation for the problems experienced.
Reply from VerihealAug 27, 2026
Hello, thank you for bringing this to our attention. Please expect a call from a member of our team so we can learn more about your experience. We sincerely apologize for any inconvenience!
customer
Doctor would not do their job. Sorriest service ever experienced!
Reply from VerihealAug 26, 2026
Hello, we are deeply sorry to hear that you had a negative experience with one of our providers. Please know that a member of our team will reach out shortly to investigate this issue further.
customer
Doctor was 15 minutes late to the appointment. I then have to call back two weeks later to renew, but I was told I needed to speak to a doctor two weeks prior or my license would be void. This is not true. Why do I have to call Veriheal and ask them to do their job two weeks later that I already paid them to do? I SHOULDN'T! I definitely won't be using this company any further. I have issues with them EVERY SINGLE TIME. In fact, this is the second doctor since I dismissed the first one for always forgetting to do her job! As soon as our appointment was over, she would forget that her job isn't over! She has to renew my prescription, but that moron would always forget. Veriheal is a total shit show. You've been warned.
Reply from VerihealAug 26, 2026
Hello, thank you for bringing this to our attention. We deeply apologize for the inconvenience caused by our provider running late. A member of our team will reach out shortly to gather more information, ensure this does not happen again, and find a way to make things right. We truly appreciate you as a member of our community and apologize for falling short. Thank you for your patience as we work to make your experience better.
customer
My Certification was renewed on July 3rd. The state of Virginia voided all reviews he did from a certain time period. I was one of the lucky ones but didn’t find out until my previous very expired. I believe that Veraheal would have been informed of this whereby you should have sent notices out to those cases he reviewed. My very should not have expired leaving me 4 days with no medication. You need to do a better job of notifying folks.
Reply from VerihealAug 25, 2026
Hello, thank you for bringing this to our attention. We sincerely apologize that you were inconvenienced, and even more so that you experienced a gap in access to your medication. That is the absolute opposite of what we strive for, and we offer our deepest apologies. We have been in the process of transitioning affected patients to consult with our other providers as quickly as possible; however, this experience shows we still have refining to do in our process. Thank you for your patience as we work to resolve this issue and ensure it does not happen again.
customer
The login process is ridiculous. I can't log into anything. Its a #^^#@# runaround trying to open a account is ridiculous.
Reply from VerihealAug 24, 2026
Hello, we are very sorry to hear that you experienced difficulties logging in. A Veriheal representative has reached out to assist you and confirmed that everything was resolved.
