Excellent
Based on 136 reviews
VeteransLoans.com4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We're committed to showing authentic, accurate, honest reviews from real customers. Read VeteransLoans.com reviews here on TrustPilot and see what other homebuyers have to say about their experience with us. VeteransLoans.com specializes in the VA home loan, a benefit for active-duty service members, as well as veterans and their families to purchase with little to no money down or refinance and take cash out. A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency. Customers with questions regarding our loan officers and their licensing may visit the Nationwide Mortgage Licensing System & Directory for more information. NMLS# 1313859. www.nmlsconsumeraccess.org
VeteransLoans.com (veteransloans.com) has 136 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
136 approved reviews, newest moderated first
Leo R.
I would like to thank Paul and Jessie, they did great on helping me out into a wonderful home. They made sure i was well communicated with and krpt me informed.
Reply from VeteransLoans.comMay 22, 2020
Thank you for taking the time to leave us a 5 star review Leo! Paul and Jessie are excellent team members and we strive to openly communicate with our borrowers as best we can. We truly appreciate the review.
JoAnn F.
LOIS AND HER TEAM WERE AWESOME, CHEERFUL, PATIENT AND FRIENDLY. THEY ALWAYS GOT BACK TO ME IMMEDIATELY IF I HAD ANY QUESTIONS. THANK YOU.
Reply from VeteransLoans.comMay 15, 2020
We appreciate the 5-star review JoAnn! We strive to deliver excellent customer service and are glad your team provided you with an awesome, cheerful, and friendly experience! Congratulations on your refinance!
Joe A.
Very easy process and communications throughout the process was excellent. Very happy with service rep and working with us to get best possible outcome.
Reply from VeteransLoans.comMay 7, 2020
Thank you for taking the time to leave us such a kind review. It's so great to hear your experience and service team delivered the best possible outcome! Congrats Joe!!
Jerry G.
Katy an Ashleigh did an excellent job. Thank you VA for making this happen. Best regards Jerry Griffin
Reply from VeteransLoans.comMay 7, 2020
We are so glad you had a great experience and enjoyed working with your team! Congratulations Jerry!
Jessica H.
Karen and Justin were phenomenal. Both went above and beyond to help us close on our dream home. They were also always there to answer any questions that we had about the home buying process. Wish I could say this about the realtor we worked with, but if it wasn't for Karen and Justin, we most likely would not have purchased a home in the timeframe that we did.
Reply from VeteransLoans.comMay 5, 2020
Hi Jessica! Thank you for your amazing 5-star review! We are are so excited that you had a phenomenal loan experience and found your dream home. Congratulations!
Paul
Kristie and Brandi were very professional and really encouraged me when I had some questions. I felt very reassured with their handling of the loan. Thank you all for such an easy experience that is so long lasting! Sincerely, Paul
Reply from VeteransLoans.comApr 27, 2020
We are so pleased Kristie and Brandi were able to reassure and encourage you through your loan experience! Thank you so much for the review, Paul!
Mark C.
Fast and supereasy..everything was taken care of.
Reply from VeteransLoans.comApr 27, 2020
Thanks for the shout out Mark! Super easy is what we strive for!
Troy M.
Brittney B. and Lois M. at VeteransLoans.com, did an outstanding job on the VA refi program for me and my family! Britt got us locked in at a low rate and Lois closed the deal! Together, they completed my refi in less than 30 days - during the COVID-19 lockdown! Can't ask for more help than that! They treated me with respect and dignity throughout the entire process. Highly recommend VeteransLoans.com to any Vet looking to refi. This is real and legit! Troy M. USAF Retired (23 years TAFMS)
Reply from VeteransLoans.comApr 15, 2020
Troy, thanks for the wonderful shout out! We are so happy Brittney and Lois provided excellent service, respect, and dignity - and got you locked in at a low rate! Thank you for recommending us to others and congratulations on your refinance!
