Reply from VETiONXJan 20, 2015
Dear Daniel~
Thank you for your feedback in regards to our product. We are sorry to hear that you are not seeing any improvements yet. Our products work safely and naturally, without the negative side effects common to other OTC pet medications, but they need time to work.
Our records show that you received the product 15 days ago, in some cases this may not be enough time. Homeopathic products need time to be effective, some patients see faster results than others. Some customers report a very noticeable improvement within the first 2 weeks, some customers report good results within the first 2 months.
You may want to try adding it to your cat's food. Please remember to avoid stainless steel/metal bowls when giving it.
In regards to your comment on our product: "The product was a bit pricey ($34) at 4 oz," we understand your concern. However, we stand by our product, pricing, and return policy. The results pet-parents have with their pets in our testimonies speak for themselves. We are helping pet-parents save thousands of dollars yearly in otherwise expensive surgeries, treatments, and medical test that they would otherwise have to do through their vet. Our products give pet-parents the option to approach their pet's ailment in a more healthy and natural way that is cost effective. We do offer a 60 day return policy on the first order (which you qualify for), so if you feel that our medicine did not help your kitty after 30 days, we would be happy to assist you with a return.
For pet health questions we offer an "Ask our Vet" option available through our website at: www.vetionx.com/ask-our-vet-form.php Here you can post questions directly to a licensed Veterinarian - free of charge. Dr. Char will respond between 24 and 48 hours to any pet health questions or concerns you might have.
Please let us know how else we can help.
With best wishes
Your Vetionx Team