Villy CustomReviews of villycustoms.com

I ordered 2 bikes. The limited edition pearl bike for myself and a custom bike for my fiancé. I worked with Airion - he is amazing! He sent me a couple custom mock ups of the custom bike before deciding to go with one. I also wanted a gold basket to match my bike and he was able to get that done for me. Unfortunately the back fender of mine came bent right out of the box (due to shipping) so they generously sent me a new one. I guess something happened with the powder coat on my fiancé bike and they needed to re paint the whole thing which delayed his bike by a few weeks - complete bummer. Airion needed up sending us some swag which was nice and we finally ended getting the bike about 2 and half months later! (He did tell me that the custom bike would take about 2 weeks longer than the normal 2-3 weeks but it was WAY longer than expected). So the process was kind of a pain but Airion made it tolerable! :) The bikes themselves are subpar. The bikes together cost around $1,800 but the quality just isn't there for that amount of money. You are paying for a cool looking bike - which I do love but there just not really solid.

We decided to get new cruiser bikes to sit in front of all of our real estate offices in Vail, Beaver Creek and surrounding towns - great exposure for SSF Real Estate plus fun marketing :) We also gave some away in contests and broker events. Everyone loved them! Customer service was good, timing on bikes was a bit delayed but overall good product. A bit time consuming to put together over 40 bikes but we enjoyed the final product!

GREAT COMPANY - NEED FOR EXPERTS IN GRAPHIC DESIGN THAT CAN COMMUNICATE PROPERLY WHAT THE REQUIREMENTS ARE FOR SUBMITTED LOGOS, BUT OTHER THAN THAT, I WAS TRULY INPRESSED WITH MY BIKE! AND PROBABLY WILL HAVE ANOTHER BIKE MADE IN THE FUTURE THAT REPRESENTS MY HIGH SCHOOL LOGO AND COLORS

I spent a lot of money on a bike that does not fit me. This greatly decreases the fun I have on the bike. I am pretty tall, so I wonder if other people have the same problem. I don't think buying a bike that you cannot personally try out is a good idea.

I like - perhaps adore is a better word - my bike!! People stop when I am riding & tell me they like my bike & that it makes them happy. It is a very smooth, easy ride. There is not another one like it! Initially I had difficulty with successful contact with Villy - slow responses to my emails/calls & the company appeared disorganized. However, once I made successful contact things went great - they even put very cute valve covers & bolt covers on my bide at no extra cost. There were no problems with shipping either.