Reply from VinAuditJul 21, 2026
Hi,
Thank you for taking the time to share your concerns.
We're sorry to hear about your experience. We understand how frustrating it can be if someone claiming to be a prospective buyer requests a specific vehicle history report and then stops communicating.
We want to clarify that VinAudit does not employ representatives to contact vehicle sellers or encourage them to purchase our reports. We do not participate in or condone these types of scams. Unfortunately, fraudsters sometimes impersonate legitimate businesses or request reports from various providers as part of vehicle marketplace scams.
In fact, because we take these scams seriously, we have published a warning on our website to help protect consumers: "Scam Alert: Beware of requests for VinAudit reports on unauthorized websites!" We encourage anyone who encounters suspicious requests to review this information and contact us so we can investigate.
Your statement that you created multiple listings and received requests for VinAudit reports is something we take very seriously. We'd appreciate the opportunity to investigate further. If you're willing, please contact us with any relevant details, such as screenshots of the conversations, the marketplaces where the messages were received, the email addresses of the individuals involved, VIN or any other information that could help us identify potential misuse of our brand. We'll review everything thoroughly and take appropriate action where possible.
Regarding the quality of our reports, VinAudit compiles vehicle history information from numerous trusted data sources, including government agencies, NMVTIS, insurance, salvage, auction, and other commercial data providers. However, no vehicle history provider including any provider in the industry can guarantee that every event in a vehicle's history has been reported, as the completeness of a report depends on the information submitted by participating data sources.
VinAudit is a legitimate vehicle history provider that has served millions of customers over the years. We take reports of fraud and misuse of our name seriously and are committed to protecting consumers.
Thank you again for bringing this to our attention. We hope you'll reach out so we can learn more about what you experienced and investigate your concerns. You can reach us at 1-800-480-4428 or email us at [email protected]
Best regards,
Marinel Paclian
Sr. Operations Administrator
VinAudit.com, Inc.