Reply from VinAuditMay 6, 2026
Hi Wade,
Thank you for your feedback, we’re really sorry to hear about your experience.
We understand how frustrating it is when important vehicle history details, like a rebuilt title, accidents, or mileage, don’t appear as expected—especially when you’ve seen that information reported elsewhere. While our reports compile data from multiple trusted sources, there can unfortunately be gaps depending on what has been made available to us by regional authorities and data partners.
In the case of records from ICBC in British Columbia, not all data may be consistently shared across third-party platforms, which can sometimes lead to discrepancies like the one you encountered.
That said, your experience is not the standard we aim to provide. If you’re open to it, we encourage you to contact us directly and share a few additional details such as the transaction date, VIN, last four digits of the card used—so we can investigate further. We’d really appreciate the opportunity to look into this specific report for you and make this right.
Thank you again for bringing this to our attention—we’re continuously working to improve the accuracy and completeness of our reports.
Best regards,
Marinel Paclian
Sr. Operations Administrator
VinAudit.com, Inc.