Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About VM Innovations
At VMInnovations, we believe life is better when you have the right gear to enjoy it. For over a decade, we’ve been helping families and adventurers make the most of every season with high-quality outdoor, home, and garden products built to last.From backyard fun to durable home essentials, we specialize in goods that bring convenience, comfort, and joy to your everyday life. We’re passionate about offering the best prices, backed by free, fast delivery—so you can spend less time waiting and more time enjoying.Whether you’re upgrading your outdoor space, enhancing your home, or shopping for durable gear, VMInnovations is your trusted partner for products that perform and a shopping experience that’s as easy as it is reliable.
VM Innovations (vminnovations.com) has 563 customer reviews on Folks Told, with an average rating of 2.0 out of 5.
Excellent prices...received item the next day with free shipping!
I had an excellent experience with VMInnovations.com. I hadn't heard of the company, but the first thing I noticed was their best price on a stroller I had my eye on. I wasn't sure about ordering from them until I had seen that they sold on EBay. I decided to bite the bullet, find a coupon for $5 off/free shipping, and decided to order. I literally received my stroller the next day!!! I got the exact item I ordered, and couldn't believe I had it delivered to my door the next day by FedEx! So pleased with the service AND price. I will definitely order from them again!
PA
patrick
I returned an item in December, it is now March. Still no refund
As of writing this review I have not received anything back from this seller. The transaction was done on eBay but I unknowingly shipped it back after emails through gmail promised a refund. eBay cannot help me now and it looks like I'm screwed out of 200 bucks!
TH
Tina Hillhouse U.
they guarantee 2 day delivery and its been almost 7 days,
I ordered based on good reviews and speedy delivery. I think maybe they should have better drivers, fed ex takes forever to deliver. it looks like it shipped out in 2 days but its been almost a week and still havent seen it. I hope when and if it does arrive that the experience gets better.
MP
Mike P.
Absolutly Amazing Customer Service & Price - Never treated better.
My wife and I always buy from Amazon, but every now an again I check other sites for better deals. I ordered a pool and a ton of accessories from VMInnovations.
Not only did I get the pool in less than 24 hours from hitting the submit button, but I also got it 10-15% cheaper than Amazon.
1 month later...... A box came in the mail along with a hand written note to the Poserina Family:
" I hope you are enjoying all of your pool equipment this summer. I wanted to give you and your family this gift basket to enjoy and to say Thank You for being a VMInnovations repeat customer."
Inside was a multitude of pool time fun goodies that put a smile on my daughters face from ear to ear.
I cant speak for the other complaints on this board, but I felt a duty to give them a round of applause for standing out of the crowd in a sea of mediocre e-commerce sites.
Customer for life. Thank You VMInnovations!
JN
Jewell N.
Guy likes to report people on eBay, ehh?
This hypocrite likes to defraud sellers on eBay by reporting them under different user names. Uses fake information & likes to put negative feedback to eliminate his competition. Bunch of morons to sink that low.
TI
tim
Dishing out plenty Nebraskan cow patties
I purchased a portable air conditioner on Friday. A tracking number was provided to FEDEX, but the item was never picked up for shipment. The tracking just showed info submitted for 4 days so on Tuesday I called to express my concern and was told it just had not updated to call back tomorrow if it did not. Tody(tomorrow), there was still no information so I called again. I get a message saying they are closed and that hours are from 9am-930pm mon-fri. This is 330pm on Wednesday afternoon, where is everybody. Call again, same thing, and again, same thing. Finally try the extention to recieve payments, to be sure somebody would be there. But no, Same message. Finally I email I get a response on if for some reason it has not ship or cannot ship we will notify you immediately??? Its been 5 days immediately would have been letting me know something now. Finally after getting the email reply I call again, And ........ I get an answer. Explain my situation, they check and say, it looks like it was lost by fedex, we will just refund your payment. You are going to refund my payment now? Without knowing if fedex has it or where it is, or if it will show up tomorrow?? Well, yes. BS alert, BS alert, BS alert. Obvious answer, not given of course. Well we sell on ebay and our website but our system is not good enough to have a real time inventory so we sold too many. ( I did see there were qty 4 available from there ebay store before and after my purchase from there website). I used a $20 off coupon, and of course because mine was the lowest price, I get the screw job. No contact, no replacements, nothing but disappointment and having to start looking all over again!
LP
Lori P.
The best ordering experience
I ordered an air mattress. It was quickly shipped, arriving on my doorstep 2 days later. I got email confirmations, shipping confirmations, etc. The air mattress was in perfect condition, although would have preferred that it was put in another box, since it was an air mattress for extra protection, but no big deal, it was OK. I was happy with them and my order.
TW
Troy W.
Company sells used damaged merchandise not as advertised new
I purchased a Pyle stereo and they sent the unit damaged and it appeared to be used as we'll had to pay out of my own pocket to ship back. They sent me another one it had more damage than the first one. I gave clear instructions written and verbal that I wanted a new unit as advertised and they sent me yet a third unit today that has clear wear from being used and it cuts off. Buyer beware check all reviews before you purchase from any company.