Average
Based on 394 reviews
Volusion3.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Volusion is an e-commerce software that enables businesses to build, manage, and expand online stores. The software provides features for product catalog management, inventory tracking, order processing, and secure payment integration. It includes customizable themes and drag-and-drop design capabilities to facilitate site creation. Volusion offers tools for marketing, analytics, and customer relationship management, helping businesses optimize sales and monitor performance. The software aims to address challenges related to online store setup and operations by streamlining processes such as product listing, checkout, and fulfillment, allowing businesses to conduct transactions and manage store activities in a single platform.
Volusion (volusion.com) has 394 customer reviews on Folks Told, with an average rating of 3.9 out of 5.
394 approved reviews, newest moderated first
Kris
Volusion has a wide selection of options to fit almost every website no matter how unique. Our website is very unique and we are able to use some of the options to do what we need. We definitely push it to the limits. I have to commend the tech support team, specifically the overnight staff. Stephen is by far the most amazing, Will is great too. These two have been a huge asset to my website!
Steve V.
Vollusion won me over from the start when they picked up the phone to see how I like the demo. Support since then has been great.
Anine C.
I've had an online business for over 16 years and I've been with Volusion for about 6 years. Prior to moving my site to Volusion, I had headache after headache on other platforms. I have over 4,000 products, each with multiple options for colors and sizes and customization. My customers comment on how easy it is to find and order what they want. When a problem arises, I have no trouble reaching Volusion support. The staff is knowledgeable and quick to help. I could not be happier with the way my website looks, how it works and the cost.
Jerry
They have been very good making all meeting and answering all our questions. However I can’t find my website doing a web search so I’m sure others can’t and they can’t tell me why.
Ann
Since I have found Volusion I have been extremely happy with the tech help that they have. Every one has been very helpful and actually acts like they are glad to be able to help and to please get back a hold of them if I ever have a problem. This is very unusual. I have had a website for 10 years before finding volusion and NEVER have I had the tech help like I get from Volusion. Their prices are reasonable. I do have one complaint and that is the charges that you get charged if you go over your alotted bandwidth usage. I read a lot of reviews before signing up with Volusion and each one warned about the problem with the bandwidth usage. I have around 1500 products that I have had to put on and so, of course, have used a lot of bandwidth but in the first 3 months that I have been with Volusion I have been charged right at $1,200.00 for their hosting and the overages on the bandwidth. Needless to say, that hurt big time. I think that for the 1st month they did reimburse me for $500.00 which really helped but that is a tremendous amount of money to have to spend when you at just getting your website set up. Other than that, they are a wonderful company (in any way) to deal with. I would recommend them to anyone. But, I would also have the warning about be aware of the bandwidth that you are using. It can kill your budget.
Frank N.
Volusion for me was a life saver. I had to get my site up and working as soon as possible and they really came through. It could not be any easier to use. Although I have had to use there customer support on several occasions to show me how to set up some unique features or just a couple of general questions. Every Time I was met with someone knowledgeable and friendly. I am very glad I found this site. I would fully recommend it to anyone wanting to setup an online store.
Trent
Awesome support easy design.
Jared
Site looks great runs smoothly had a bit of a bumpy start due to some schedule issues on my part and theirs wish I knew more of what my site can do and how to get to run to is full potential.
