Average
Based on 42 reviews
VPS Mart3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VPS Mart is a sub-brand of Database Mart, providing reliable and affordable Windows and Linux VPS solutions. We deliver high-performance virtual servers with dedicated resources, SSD/NVMe storage, full root/admin access, and 24/7 support to help businesses and developers run websites, applications, and remote workloads efficiently.
VPS Mart (vps-mart.com) has 42 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
42 approved reviews, newest moderated first
Shikha C.
Worst ever services, they took my service down for 24 hours and I have been on chat waiting for 5 hours , no one is answering it. They are not doing anything to help clients. they dont have a valid contact address or phone number. Do not signup ever
Issam
I recently purchased a Dedicated RPD from VPSMART, and unfortunately, my experience with their service was extremely disappointing. I had high hopes for this provider, but in reality, the server connection was very slow, and the server blocked every time I tried to perform any task. The performance issues were so significant that it made it nearly impossible to work with the RDP. I rely heavily on this service for my day-to-day operations, and the constant interruptions and slowdowns caused significant disruptions to my work. I found myself constantly frustrated with the service, and it ultimately became more of a hindrance than a help. I reached out to the customer support team for assistance, but their response was slow, and the solutions they offered were ineffective. I felt as though my concerns were not taken seriously, and I was left to struggle with the poor performance of the server on my own. Overall, I am extremely disappointed with my experience with [VPS Provider's Name]. The server connection was very slow, and the server blocked every time I tried to use it. I would not recommend this service to anyone who needs reliable and efficient VPS hosting.
ZAHEER A.
A very Great Service ever... And the 24/h support service is pretty good
Volodymyr
Thank you for now Im fully satisfied Best Wishes
Wellwisher
There is no facility to give 0 ratings else I will say 0 rating to them. Very poor support!!! They are not giving email notifications before putting the server down. I have said them to give me an update every 15 minutes but after 3 hrs no reply from them. Also, they said for 1-2 hrs their hardware issue gets solved and the server will be up but after 6 hrs they are sleeping. Not replying to email, not chat .. nothing... If they have a hardware issue then also they can not get new hardware after 6 hrs of downtime When getting connected with the chat team, it is getting connected but not replying After 6 hrs also they said "Tracy X.: We are sorry that due to the COVID-19, we can only go to the data center in the afternoon to solve this problem. We are sorry for the inconvenience and hop to get your understanding."
Trustpilot U.
I Ordered a USA Rdp but They Send me UK RDP. I Reached their Support centre it was around 10 days ago but till this moment no Reply from them. They Closed the Ticket i Raised. very Bad service.
UROS O.
Thank you very much (Cici Y. and other members of Vps Mart) for your help, you are extremely kind! My ticket number 322-27FA5E26-0019 was solved really fast. You are the best!
Marc L.
Horrible tech support. You put in a ticket and days go by before a response. They advertise 24/7 support but you never get an answer on the chat that is always online. Can't keep sites on there if there isn't reliable service and support to back it up.
