customer
Was not shipped on the date we were…
Was not shipped on the date we were told it would. It did not ship until a week later and then FedEx delivered 1 box and 2 days later, we just got the 2nd box
Reply from WagnerJul 25, 2025
Thank you for sharing your experience with us. We're sorry for the delay and any confusion regarding your delivery. Your order was shipped in full on July 15, once all items were available. Unfortunately, once the shipment is in the hands of the carrier, delivery timelines and package separation are beyond our control. That said, we truly value your patience and appreciate you bringing this to our attention. If there’s anything else we can do to assist, we’re always here. Please feel free to reach us directly at 1-888-243-6914 or [email protected] to speak to a Wagner representative.