Great
Based on 3,139 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Walkin' Pets and Walkin' Wheels products for handicapped and disabled pets of all sizes. Help your four-legged friend rediscover mobility and independence with our wide selection of dog wheelchairs, harness, and slings.
Walkinpets (walkinpets.com) has 3,139 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 2,386 reviews with 5 stars · Clear filters
Ashliana
Great customer service!
Reply from WalkinpetsFeb 21, 2023
Thanks for the kind words, Ashliana. We greatly appreciate that you have taken time from your valuable day to post a review. We look forward to working with you in the future.
Betina G.
Quick shipping, easy to follow sizing guide and works perfectly
Reply from WalkinpetsFeb 21, 2023
We’re so glad to hear you loved the experience, and that your Walkin’ Wheels is helping! We’re happy to help you again, should you ever need additional assistance!
Lori E.
Excellent product! Fits my Golden Retriever Great.
Reply from WalkinpetsFeb 21, 2023
Thanks for the review, Lori. We are very excited to have your Golden Retriever mobile. We look forward to working together in the future.
Lisa
Had a few bumps but customer service was GREAT!
Reply from WalkinpetsFeb 21, 2023
We always share these reviews with our Customer Care Team. I can attest to the fact that they really care for our products, pets, and partners.
Tracy K.
The website, instructional manual and videos were helpful. I bought the large rear wheelchair in camo a few days before it went on a 50 percent off sale, and when I contacted customer service, the company gave me the sale price, refunding the difference. Based on the materials from Handicapped Pets, I felt confident in how I should introduce the wheelchair to my dog, and she took to it right away. I also appreciated the videos on how to get my dog into and out of the wheelchair. I did find the information on installing the belly strap and stirrups a little confusing, but ended up not needing to use them. So far, so good.
Reply from WalkinpetsFeb 21, 2023
Hi Tracy. Reviews like yours make our day! It’s great to hear that your pet is doing well and loving their Walkin’ Wheels cart. We all consider ourselves so fortunate to be a part in some way of a furry-kids return to fun and much-needed activity! We love our customer stories so please stay in touch!
Betsy B.
Our little chihuahua mix is 16 and has rheumatoid arthritis and no cartilage in her front paws. She has been using custom made braces but they wore out and she needed new ones, so we decided to try these. They’re perfect.
Reply from WalkinpetsFeb 21, 2023
Thanks for the review, Betsy. We are always excited with these success stories. We look forward to working together in the future.
Heather
Customer service representative was very helpful in determining the correct size and if the product would work for our dog. Products were shipped in a timely manner. Because of the medical improvement of our dog fortunately we did not need the products ordered. Customer service was very helpful and informational when we need to return our purchases. Items purchased Dachshund wheelchair, drag bag and scooter.
Reply from WalkinpetsFeb 21, 2023
Thanks for the kind words, Heather. While you did not end up using our product, we are excited that your dog had medical improvement. Our team gets very excited hearing that. We look forward to working with you in the future.
Michael S.
Fast service!
Reply from WalkinpetsFeb 21, 2023
Thanks for noting our service levels, Michael. Our customer care team works to get that product out and delivered ASAP.
