WalkinpetsReviews of walkinpets.com

Très bon matériel, on ne trouve pas le chariot adapté en France pour votre animal comme sur le site américain. Envoyé très rapidement par Fedex.en decembre 2024. Par contre Fedex france a envoyé une facture complémentaire pour le transport longtemps après alors que le transport était compris et payé à walkinpets. Résultat 74€ payé en double c'est à dire près de 150€ de frais de port. Fedex na rien voulu savoir. et walkinpet n'a pas répondu à ma demande à l'époque.

It is constantly wanting to slip off. If it was a little longer towards the middle of the body it would stay on better.

I feel the shipping should be included for parts after spending $500 for the wheels, $1.00 part that weighs only ounces shipping cost of $15 was outrages. Service was good.

Walkinpets was helpful and supportive in my search to improve the life of my dog, Champ. Champ is a big boy ( 75 lb) and I needed a harness that met his special needs. I needed a handle on top of the harness to assist my dog in getting up and down stairs and curbs. Also having a well placed attachment to connect leash to harness is important as the leash acts like reins on a horse; it really helped guide my dog who is pretty unstable. The company representative patiently listened to my problems and came up with a solution. Helping the dog, however, also means taking into consideration the needs of the owner. Many older dogs also have senior owners. While the harness worked for Champ, the clasp required more strength than I had in my fingers. I have trouble opening it. In addition, the clasp is made of plastic and doesn’t stand up well to the weight of my dog. Looking at other harnesses, I found that a metal clasp is smoother to open and can bear the weight of the dog. Overall, for large dogs the materials could be stronger. Also for some owners, getting the dogs rear legs into the back hoops is challenging. It requires good balance from both dog and owner. I hope in sharing some of the issues I had, both the company and pet owners will have the additional information necessary to make this a successful experience.

I didn't receive the wheelchair until after my pet passed. So I never used it. The delivery service was difficult to deal with.

I am still waiting for adapter " leg ring"? Which I ordered at same time . What is return policy?

The measurements are off. She could use a size smaller in both the front harness and the back. This was a big disappointment for us. I would have returned it

Its a decent design, but a part broke on ours the day we got it. We were able to fix it ourselves.