WebinarJam Reviews | Read Customer Reviews of webinarjam.com

WebinarJam Reviews | Read Customer Reviews of webinarjam.com

WebinarJam reviews

Showing 8 reviews with 4 stars · Clear filters

Abdel-hamid B.
May 16, 2024
They were attentive to my request
responsiveness
Reply from WebinarJamMay 16, 2024
Thank you for your review!
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Lee J.
Apr 15, 2024
Excellent program!
Excellent program!
Reply from WebinarJamApr 17, 2024
We're delighted to hear that you find WebinarJam to be an excellent program! Thank you for your positive feedback and support. If you ever need assistance or have any questions, feel free to reach out to us.
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Jeremie A.
Apr 11, 2024
The platform is stable but lack multiple SMS reminders
The platform is stable. It allows us to run webinars smoothly. The platform lacks some feature. 1- The ability to send more than one SMS reminders. 2- SMS marketing being a great asset to increase the show up rate, the inability to send multiple SMS reminders on webinar is a killer.
Reply from WebinarJamApr 11, 2024
Thank you for sharing your feedback with us. We're glad to hear that you find WebinarJam stable and suitable for running webinars smoothly. We understand your concerns about the limitations in SMS reminders. Rest assured, we take your feedback seriously and use it to continually enhance our platform. Thank you!
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Catherine P.
Apr 1, 2024
A great functional service and mostly…
A great functional service and mostly easy to navigate and set up. My gripe is that the emails we can send from the platform do not arrive well formatted - & I cannot see how to change that. Even their own email to me asking for this feedback was poorly positioned on the page!
Reply from WebinarJamApr 1, 2024
Thank you for your positive feedback and for bringing this issue to our attention. We would like to investigate this further. Please reach out to our support team at [email protected] so we can assist you promptly. Thank you for being a loyal customer!
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Thomas L.
Mar 22, 2024
All in all very good
All in all very good. But often (always) a delay between picture and sound. What can be the reason?
Reply from WebinarJamMar 25, 2024
Thanks for sharing your feedback. We're glad to hear you're having a good experience overall. As for the delay between picture and sound, let's dive into that together! It could be due to various factors like internet connection or device settings. Reach out to our support team, and we'll work with you to troubleshoot and get everything running smoothly. Your satisfaction is our priority!
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Gadi Ben L.
Mar 6, 2024
The user experience as admin is OK but…
The user experience as admin is OK but I have a problem reading the data about registrants easily.
Reply from WebinarJamMar 6, 2024
Thank you for your feedback. We're here to help! Our support team is available to assist you with any questions or issues you may have. Additionally, we have a knowledge base and Facebook community where you can find helpful resources and connect with other users. Send us an email so we can be of service [email protected]. Thanks again for leaving us a review!
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Pete H.
Oct 10, 2023
Good for sales webinars, helpful customer team
I've used WebinarJam since it launched in 2014. Their customer service team is friendly & responsive and looks into things should problems arise. I had an issue with my subscription but it got sorted out. WebinarJam has been improving all these years and is a great platform, especially for doing sales webinars; features like showing the offer with the buy button are great for sales.
Reply from WebinarJamMar 6, 2024
Thank you for being a longtime user of WebinarJam and for sharing your positive experience! We're thrilled to hear that our platform has been instrumental for your sales webinars. We appreciate your support and look forward to continuing to serve you in the future.
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customer
Jun 29, 2023
I changed my mind
Very good. I had subscription issues but everyone has been nice at customer service and they did a partial refund. Thanks.
Reply from WebinarJamMar 6, 2024
We're grateful for your positive feedback and the opportunity to assist you. Should you ever reconsider or have any further needs, we'd be delighted to welcome you back. Your satisfaction is our priority, and we're here to help in any way we can.
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