Excellent
Based on 226 reviews
WeCreat4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WeCreat is a pioneering team dedicated to making creation accessible to everyone.Our story began with a simple yet powerful vision: how to transform complex creative processes into simple, achievable actions?We are a group of innovators and creators who build intuitive laser solutions that unlock endless creative possibilities. Meanwhile, we are passionate believers in the power of creativity as the driving force of human progress.We delve deep into understanding creators' needs and continuously work to simplify their creative journey. From artistic pieces to innovative inventions, we're committed to making the process of bringing ideas to life easier and more enjoyable.We are excited to announce that our Vision and Vista products are now available for sale! These innovative solutions further enhance the creative process, making it even more seamless and enjoyable.We believe that when creation becomes simple, the world becomes more colorful.Follow us to be part of this creative revolution!
WeCreat (wecreat.com) has 226 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
226 approved reviews, newest moderated first
Ron D.
Wecreat seems to be very open about their machines,ask a question and you will get a response. I have two of their machines a 10watt Vista and a 40watt Vision and don't regret purchasing either one, now I am hoping to get a Lumos that I can take to the markets.
Michelle A.
Great customer service. Answered all my questions. Loved the free product can’t wait to try everything
Chris S.
Need more instructions on MOPA color engraving.
DONNA M.
Just got my Vision Pro.. it was packed nicely when it arrived and only took a couple of days to get here.. very happy
Jason O.
Ordering was easy and fast, shipping was fast and reliable. Set up was very easy and software is very user friendly.
A C.
For the customer experience they do a very nice job. Packaging is fantastic so your machine arrive in perfect condition. Shipping is was on time and very efficient with my 3 machines. Also, the customer service has been great when I have had a question on something.
Phillip
The fact that you have a site that has a lot of cool things to engrave. I had a different machine and everything needed to be calibrated perfectly, and the program is way over my head. With the built in Camera I don’t have to calibrate!!!!
Ian A.
I like the machine works well. A lot of trial and error, which is to be expected. Customer service on the other hand is lacking. Response times for emails are long and some of the advice is not the best. I have read many posts of people having bad experiences with the customer service and have had some issues as well.
