Excellent
Based on 9,926 reviews
WellBefore4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Annie G.
I have been a customer for the past 3 years. I get my masks only from WellBefore. Good price. Great quality.
Reply from WellBeforeApr 24, 2025
Thank you so much for your continued support over the past 3 years! We’re truly grateful to have you as a loyal customer. We're so glad to hear you’re happy with the price and quality of our masks. Your trust means the world to us!
PR
The products are great, never have had problems with the quality. I order consistently from WellBefore because I trust that I will be getting quality merchandise.
Reply from WellBeforeApr 24, 2025
Thank you so much for your kind words and continued trust in WellBefore! We're truly grateful for your loyalty and thrilled to hear that our products consistently meet your expectations.
REGINA M B.
Sent wrong size for second time. Even after I contacted customer service????
Reply from WellBeforeApr 23, 2025
Thank you for your review, Regina! We’re glad we could speak with you over the phone and clear up the confusion. The product you received was the correct one, but we understand it may no longer be the right fit for your needs. We appreciate the opportunity to help you find a better option.
Suzanne W.
Wellbefore came back with the original 100% nonwoven fabric for their basic KN95 mask, and I am very pleased! This is the only mask that I feel doesn’t cause my nose to itch and whose product integrity I trust to help protect me. Thank you for going back to the OG design!!
Reply from WellBeforeApr 23, 2025
Hi Suzanne! Thank you so much for your kind words! We're truly happy to hear you're loving the return of our original design. Your comfort and trust mean everything to us. We're always listening, and feedback like yours helps us do better. Thank you for being part of the WellBefore family!
Nicole
WellBefore has a huge range of masks for many uses and face sizes. It has detailed info about each selection to help me choose. I'll keep coming back.
Reply from WellBeforeApr 22, 2025
Thanks so much for your kind words, Nicole! We're so glad your order was as expected, and appreciate you planning to return.
Kim
These masks are of good quality and comfortable. Ordering is easy, especially since we have them on subscription. Easy to skip an order if we don't need more at the moment. Excellent communication about order/delivery status.
Reply from WellBeforeApr 22, 2025
Thank you so much for your kind words! We're always happy to hear our dear customer's experiences. We truly appreciate your support and we look forward to your next visit! 😊
nancie S.
In addition to having great products, their customer service is phenomenal. They always help right away and fix things cheerfully. Highly recommend them. This is my fourth order.
Reply from WellBeforeApr 20, 2025
Thank you so much for your kind words and continued support! We're truly happy to hear you've had great experiences with both our products and our team. 💛 We truly appreciate you and look forward to your next visit!
AK
Love their product. Great customer service as well.
Reply from WellBeforeApr 19, 2025
Hi AK! Thank you for your feedback, and we're so sorry to hear you haven't received your order. We understand how frustrating that can be. Our customer service team is always here to help, and someone will be reaching out shortly with the delivery details from the carrier. Feel free to let us know if you have any other questions or concerns. Looking forward to your response!
