Excellent
Based on 9,926 reviews
WellBefore4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Mimi
You replaced my masks immediately. And once I got the right ones, small with a foam nose bridge, they were perfect! Can wear them all day!
Reply from WellBeforeFeb 7, 2025
we're so glad to hear the new masks are a perfect fit! Thank you for sharing your experience. It has made our day.
betty G.
Excellent customer service rivaled only by superb product. Response time is impressive. Orders always arrive sooner than expected. Eager to always make things right and ensure satisfaction.
Reply from WellBeforeFeb 7, 2025
Thank you so much for your kind words and glowing feedback! We’re thrilled to hear that you’re happy with both our customer service and products. It truly means the world to us. Ensuring your satisfaction and delivering a great experience is always our top priority, so it’s wonderful to know we’ve met your expectations. If there’s ever anything we can do for you, don’t hesitate to reach out. Thanks again for your support, it’s greatly appreciated!
Eve Z.
Always an excellent experience. I trust their products which are very high quality. I'm very picky when it comes to masks, and will only buy from trusted sources. We continue to mask with N95s, as needed, in crowded spaces when the incidence of respiratory viruses is high in our community. I have a subscription which keeps cost lower. I highly recommend this company.
Reply from WellBeforeFeb 4, 2025
We're honored by your trust in us! We understand the importance of high-quality masks, especially in today's environment, and we're committed to providing just that. Thank you for your patronage!
Jeanne M.
I called the A# on the back of my card with questions. The service rep answered my questions and was helpful in determining the next step for me to take.
Reply from WellBeforeFeb 5, 2025
Thank you for taking the time to share your experience, J! We’re so glad to hear that our service representative was able to answer your questions and guide you toward the next steps. Providing helpful and clear support is always our goal, and it’s wonderful to know we met your expectations. If you have any further questions or need assistance in the future, don’t hesitate to reach out, we’re always here to help! Best regards,
Sandra W.
The products were quality and as described, delivered promptly, and I would not hesitate to order again.
Reply from WellBeforeFeb 4, 2025
Thank you for taking the time to share your feedback! As a family-owned business, we're always happy to provide the quality for both products and services our dear customers can rely on, so we appreciate your positive comments. We look forward to your next order!
Jessie
It was easy to select masks that worked for me and my family. The website was user friendly, there was quick shipping, and the product quality is great.
Reply from WellBeforeFeb 4, 2025
We're so glad to hear you had such a positive experience! Thanks for sharing your feedback.
Margaret
The masks fit well.
Reply from WellBeforeFeb 3, 2025
That is fantastic news! Thank you so much for sharing your experience with us Margaret. Don't hesitate to contact our customer service team if you ever need any help! We'll be here for you.
Happy
I had text assistance adjusting my order and I couldn’t have possibly asked for better customer service. Whoever helped me deserves a raise, a bonus, and a promotion! :)
Reply from WellBeforeFeb 2, 2025
Thank you so much for your kind words! We're always happy to hear our dear customers have had such a great experience, and we’ll be sure to share your praise with the team. Your support means the world to us!
