Excellent
Based on 9,926 reviews
WellBefore4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Harold S.
Love the fit of the mask because it’s adjustable
Reply from WellBeforeApr 25, 2023
Hi H, We are pleased to read that you love the fit that our masks may provide you. Thanks again for choosing us a your reliable vendor, we are here for you. Best wishes,
Patrick
The Premium 3D PRO KN95 Mask is hands-down the best mask we've ever had in the 3+ years of the pandemic. Tight seal, adjustable, easy to talk in, etc. The company is great at communicating about the delivery process (when shipped, in transit, when delivered, etc.). And the masks arrived earlier than expected. Customer service is very responsive (on another order I had to return because I ordered the wrong thing). These masks are popular and are sometimes out of stock, so get 'em while you can!
Reply from WellBeforeApr 24, 2023
Thank you for your kind feedback, Patrick! As a company, we are always looking for ways to better our services and provide quality products with the features our dear customers enjoy. Therefore, we sincerely appreciate your every word and love to see we've been able to satisfy this important need you and your family have had throughout these years. We are always happy to be here for you, fulfilling orders within 48 business hours! Stay safe, Patrick, and see you on your next visit.
Carolyn
The XS kids KN95 are the only masks that fit my slim (3rd percentile) child in kindergarten and grade 1. They have kept her safe and comfy, and she doesn't need to adjust the position of the mask. It never droops and it stays in place. She is happy wearing it all day and sometimes even forgets to take it off when she leaves school because it's so comfy and secure. She prefers the cone shaped ones to the flat front ones, but both fit her well. The only improvement I could suggest would be more light and bright colours. A+
Reply from WellBeforeApr 23, 2023
Hi C, We are glad to read that our products have provided you and your family with the experience you have been seeking. Absolutely, C! We are still working on new varieties of colors that might be released in the near future. Thanks again for your business, we are here for you to assist you when needed. All the best,
JA C.
Great customer service and products ...
Reply from WellBeforeApr 22, 2023
thank you, J! We are so happy that our service and high-quality products meet your expectations. We are so glad to continue working with you in the near future. Please stay safe!
Rick P.
Good company and products, speedy delivery and good customer service and follow-up.
Reply from WellBeforeApr 22, 2023
We are happy to hear this Rick thank you so much for the review :)
Cathy M.
Customer service is always ready to help if needed. It is easy to make changes to an autoship if needed...just give them a call. Once I ordered the wrong size of gloves by mistake and they said they would send me a prepaid shipping label to return them for the right size. It was so nice of them.
Reply from WellBeforeApr 22, 2023
Thank you so much for the kind words and 5 stars, Cathy! We're always here happy to help! Thank you for trusting us with your PPE needs! Stay safe!
Blanca P.
I'm so glad I chose your company for the needs of my patient, your teamwork is very professional and helpful.
Reply from WellBeforeApr 22, 2023
Thank you for these kind and wonderful words, Blanca! It is our pleasure to serve you with only the best products and services. Stay safe!
Ana
We love the masks. Great quality, excellent customer service and price. I love the blue color and my husband the black masks. The masks are very comfortable.
Reply from WellBeforeApr 22, 2023
Thank you for appreciating what we do and for the wonderful feedback on our masks, Ana! Reviews like yours are truly what we live for! Stay safe. :)
