Excellent
Based on 9,926 reviews
WellBefore4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Shirley S.
Reliable products, easy ordering, good customer service.
Reply from WellBeforeMar 8, 2023
Hi S! Thank you for your kind review we are happy to know that your purchase process was reliable and that we offered the best services. It is important for us to receive your comments and experience, please stay safe and have a wonderful day!
Vivienne A.
My subscription service is dependable and predictable and ensures that I have my product when needed.
Reply from WellBeforeMar 8, 2023
Thank you so much for your kind words, Vivienne! We're so happy to hear of your satisfaction with our services. As a family-owned business, we sincerely care for each and every customer, thus, we are always working to offer reliable service as well as quality products you can always trust. Stay safe!
Maria M.
I’ve been buy from you throughout this pandemic, and so satisfied with my purchases
Reply from WellBeforeMar 8, 2023
Thank you for the kind comment Maria!
Darryl P.
I've tired many N95 from different manufacturers before I found WellBefore's N99 mask. It is superb in function and comfort and the straps don't break, ever, unlike many other masks, no other mask comes close it.
Reply from WellBeforeMar 8, 2023
Thank you so much for your feedback, Darryl! It is wonderful to hear about your experience with our products' quality. We are always striving to provide the best and not just in quality, but also in comfort! We know how important these items are for the well-being of our customers, thus, we sincerely appreciate your comments on the parts you loved the most. It is a pleasure to be here for you and we will always be. Stay safe!
Sharon C.
Ease of making the order.
Reply from WellBeforeMar 8, 2023
Awesome, we appreciate you for sharing your experience, Sharon! We’re happy to hear the products are working well for you! Take care. :)
Marjorie W.
These are the best masks. I still wear a mask for my job and ordered another bundle. They don't give me headaches, stay on my head, don't fog my glasses as much and have plenty of room for breathing. Service is fast and efficient
Reply from WellBeforeMar 8, 2023
Hi M! Thank you for your kind words and for spreading the word about our masks it puts a smile on our faces knowing that they met your expectations, we appreciate your loyalty to our business and will be looking forward to assisting you in the future. Please take care and have a wonderful day!
Kaye E.
I didn’t sign up for a subscription, I specifically unchecked that option during purchase yet somehow got a recurring purchase. i don’t recommend
Reply from WellBeforeMar 8, 2023
Hi Kaye, we are sorry to know you had this issue with your purchase. If you allow us to clarify, the subscription option is not a checking box that can be found, but instead one of two options that are on the products and can be edited before adding the products to the cart, and we provide notifications during the purchasing process to notify our customers their orders are including subscriptions. By any means we include subscriptions in customers' orders if they haven't done themselves, and even we have this option disabled from our customer service line to prevent potential inconvenient. However, if you wanted to benefit from the discount our subscriptions provide, but not interested in getting future purchases, you can always cancel subscription at any time either through your account if it's activated, or through our customer service line who is able to remove and cancel existing subscriptions. We hope this had clarified things up a bit. if you ever need more assistance, do not hesitate to let us know. Our customer service lines are 24/7 and 1 click away to provide help! Best regards,
Flo
WellBefore has provided reliable subscribed delivery of quality masks. It's easy to mange my account.
Reply from WellBeforeMar 7, 2023
Hi, F We strive to providing you with reliable products and services for your peace of mid and comfort. Thanks again for your preference. Hoping to see you around soon!
