Excellent
Based on 9,926 reviews
WellBefore4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Happy M.
These are our favorite masks. I love the subscription option to save and not worry about reordering.
Reply from WellBeforeNov 22, 2022
Thank you for the awesome review, Happy mom! We’re glad to hear that the masks are working well for you! Take care. :)
Glenn K.
The reorder process is easy, to postpone a delivery is also easy, it's a good way to shop
Reply from WellBeforeNov 22, 2022
Awesome share, Glenn! We’re happy to hear the products are working well for you! Keep safe. :)
Corinne P.
Excellent phone support, and easily understood product web descriptions.
Reply from WellBeforeNov 21, 2022
Thank you for the awesome review, Corinne! We’re glad to hear that our services and products are working well for you! Take care. :)
Lissa S.
Fast shipping of high-quality masks. These are the only masks my 11 year old likes and we continue to order them monthly to do our best to stop the spread of respiratory illnesses.
Reply from WellBeforeNov 21, 2022
Dear L, We are honored to take care of you and your loved ones. Thanks again for trusting in our products and fast service. Hoping to see you around soon. Stay safe!
Lucille T.
Excellent customer service! I emailed them about ordering the wrong size masks and they responded to the majority of my emails within just a few minutes, others within a couple of hours. Although I was requesting an exchange, they ultimately let me keep my original order and shipped out two new boxes. They were friendly, responsive, and accommodating.
Reply from WellBeforeNov 21, 2022
Dear L, Thanks for this lovely feedback, we are committed to assisting our dear customers anytime you need us, but also to making a remarkable experience that you can rely on. Thanks again for choosing us as your trusted source, we are here for you. Hoping to see you around pretty soon!
Claire H.
I love their KN95 3D masks - they fit perfectly and are comfortable to wear. Their customer service is also exceptional - prompt response to an issue I had where (my error) I ordered the wrong size, and they replaced for free. Thumbs up all around.
Reply from WellBeforeNov 21, 2022
Dear C, Thanks for your kind words, it`s our motto to make happy customers like you. We love to read that you are enjoying our KN95 3D (KF94 Style). Furthermore, provide you with a product more accurate to your specific needs. Thanks again for trusting in us as your PPE supplier. All the best!
Indira
Pretty good masks. They also have adjustable straps. Very comfortable to wear for extended period of time.
Reply from WellBeforeNov 21, 2022
Dear I, We are so pleased by reading this lovely note. It`s our aim to provide our dear customers with outstanding products and services that can rely on. Thanks again for your business. Warm regards!
C.DONOVAN
The masks have fit 3 generations very well; young, middle and old. Individually wrapped in a well thought out plastic allows me a place to put my mask in my bag. The plastic opens along the length and therefore can be slipped easily in and out. The subscription reminders are simple to navigate. Recommend these to you
Reply from WellBeforeNov 21, 2022
Dear C, Thanks for sharing your detailed experience, we are so grateful to read that you are very satisfied with our products and our subscription option. Thanks again for your business. We are more than glad to assist you anytime you need us. Warm regards!
