Excellent
Based on 9,926 reviews
WellBefore4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Diane M.
Great masks, great company. I’ve ordered multiple times. Always satisfied! You can trust this company!!!
Reply from WellBeforeJul 2, 2022
Thank you for being a part of our Wellbefore family it makes us happy to hear such kind words!
Rachel G.
Excellent masks. I appreciate the size options! They are comfortable and well fitting. The individual packaging is also good. Highly recommend!
Reply from WellBeforeJul 2, 2022
Thank you for the kind words Rachel it makes us happy to see you happy with our product!
Ron L.
I've ordered n95 masks twice from them and both times it went smooth as silk. Because I couldn't remember the name of the mask I had ordered the first time they were kind enough to look up my order and email the info I needed (including a link to the product). Great customer service.
Reply from WellBeforeJul 2, 2022
Thank you so much for the kind words Ron we are happy to hear the service as great and we are here to help out any way we can!
Stats
Fast turnaround of orders. Other companies I've dealt with took up to 2 months to fill my orders. WellBefore has come through every time. I get my orders in days not weeks! And the quality is great.
Reply from WellBeforeJul 2, 2022
We sincerely appreciate your good feedback and appreciation! We know how important these products are and we're here to provide only the best! Stay safe!
Anish P.
Completely wrong size per your sizing guide. These are a total loss!
Reply from WellBeforeJul 4, 2022
Hi Anish, we are sorry to know you had issues with our products. If you allow us to clarify, since we know not all ages will fit in the same size, we provide many alternatives to make our customers select the size that might fit the better: -First, we have the age ranges which each size fit the most according to our tests. -Second, we have the measurements of the masks on site, and along with the sizing guideline on the product's description, you can make a self-measurement of the wearer's face -Third, you can always reach out to any of our customer service channels to receive assistance in determining the best size for you or your beloved ones. As you can see, to prevent these situations to happen, we put at hand plenty alternatives to help. We hope this had clarified, and let us know if anything else is required. Stay safe.
Carol
The KN95 face masks I purchased fit perfectly because of the adjustable ear loops. I can wear the mask continuously for long periods of time without ear pain. Thank you for an excellent product.
Reply from WellBeforeJul 2, 2022
Thank you for sharing this beautiful review, Carol! We’re happy to hear that you are happy with the quality of our products! :)
NE C.
Super helpful company. They have great medical supplies and their customer support is one of the best that I've ever experienced.
Reply from WellBeforeJul 2, 2022
Thank you for sharing your experience! We’re happy to hear about your satisfaction with our products and services. Stay safe. :)
Edward R.
We have ordered several times from Well Before and have always been pleased. The website clearly illustrates products available with through descriptions. Ordering is easy and the company is good with email updates concerning shipping, estimated arrival, etc. The time from ordering to receiving the order is less than expected. Well Before is a domestic company with a physical address and we prefer to order from them rather than from an unknown source on Amazon. Their prices are comparable.
Reply from WellBeforeJul 1, 2022
We appreciate you for the awesome review and continued support, Edward! We’re glad to hear that the masks are working well for you! Take care now. :)
