Excellent
Based on 9,926 reviews
WellBefore4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Erica H.
Comfortable, efficient masks. Excellent customer support.
Reply from WellBeforeApr 22, 2022
Thank you, Erica! We're happy to hear you feel this way regarding our company, products, and services. It is a pleasure to be your trusted provider. Stay safe!
January
These are great masks. I also like that they have different colors and individually wrapped. I love the ability to adjust them. Other KN95s pop off my ears. Plan to purchase more.
Reply from WellBeforeApr 22, 2022
Seeing you happy is what makes us happy. It is our pleasure to provide as many different options as possible to fit every occasion for each family member! Thank you for your trust in us, we will be looking forward to hearing from you again soon. Stay safe!
Ann B.
We've been back over and again for the x-small KN95 kids masks, so I figured I better finally write a review. They perfectly fit my 22-month-old daughter's face, and she'll actually keep them on for a few hours. They seem to seal well around her face and nose. The fact that they're individually wrapped is also nice because I can throw a few into the diaper bag and not worry about them getting covered in crumbs. We love these masks and hope WellBefore continues to make them.
Reply from WellBeforeApr 22, 2022
Hey Ann! Thank you for taking the time to leave us this glowing review! We're so very happy to hear you're satisfied with the product's design as well as for the several different models and sizes we provide. We understand just how important it is for everyone to enjoy a size of their own, even the smallest in the family! It is a pleasure to make business with you and we will definitely be looking forward to your next visit. Stay safe!
Deb
Masks are as described and fit nicely. Order was received onnscedule
Reply from WellBeforeApr 22, 2022
Thank you, Deb! We're so very happy to hear that you've been satisfied with the style of the masks as well as our services. We will always be here for you. Stay safe!
Central Oregon C.
Comfortable and nice looking. I have the navy blue KN95 and my husband likes the black KN95 with adjustable straps. We stopped looking for suitable protective masks after wearing yours. Thank you !
Reply from WellBeforeApr 22, 2022
Seeing you happy is what makes us happy. Thank you so much for trusting in us for this very important need, we appreciate the support and feedback. Stay safe!
Satisfied in M.
Ordering was easy, and delivery was prompt. the masks fit well especially around the nose, and the adjustments on the side are a useful feature.
Wendy S.
Really impressive customer service and follow up. High quality masks.
Reply from WellBeforeApr 22, 2022
We’re happy to be of service and we’re glad to hear the products are working well for you, Wendy! Thank you for trusting us with your PPE needs. Stay safe!
Melissa Preston B.
I got the wrong sz shipped twice. Customer service was nice about it the first time, but it was a pain to have to ship back the wrong ones to exchange The second time I was too busy to bother. $40+ down the drain.
Reply from WellBeforeApr 22, 2022
Dear Melissa, we are sorry you had this bad experience with our services. As you were able to see, our team is ready to process any inquiry and be of help. After checking your case, it seems we were trying to correct a purchase you've made by mistake, but our system took the same masks by mistake for the reshipment. We apologize for that. Please stay tuned as we will send you a compensation notification shortly. Stay safe.
