Excellent
Based on 9,926 reviews
WellBefore4.7Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Kimberly C.
Great customer service on a return/replace!
Reply from WellBeforeAug 20, 2025
Thank you so much for your kind words. We’re thrilled to hear you had a positive experience with your return and replacement. Your feedback means a lot to us, and we’re always here to help whenever you need! 💝
Linda M.
Always a great experience when purchasing. Works wondefully.. never got Covid while taking care of those who did. Would buy again.
Reply from WellBeforeAug 20, 2025
Thank you for sharing your experience! We’re so glad our masks have supported you while caring for others. Thanks for being part of the WellBefore family. We truly appreciate your trust and support! 💙
Tom
Great product, excellent prices and service
Reply from WellBeforeAug 19, 2025
Thank you so much for the wonderful feedback! We’re thrilled to hear you’re happy with the product, pricing, and service. Your support means a lot to us, and we look forward to serving you again soon.
Marni G.
Great selection no funny business great quality have use them always and will continue to
Reply from WellBeforeAug 19, 2025
Hi Marni, Thank you for sharing your feedback! We’re delighted to hear that our products and timely delivery are helping you stay safe and healthy. Your support is greatly appreciated, and we look forward to continuing to serve you. Warm Regards,
Metta J.
The products have been great if I can get over the frustration of using the website. Sometimes I cannot log in or change a password or even use the code for signing in.
Reply from WellBeforeAug 19, 2025
Hi Metta, Thank you for taking the time to share your feedback. I completely understand how frustrating it must be to encounter difficulties logging in, changing your password, or using your sign-in code, and I sincerely apologize for the inconvenience this has caused. We are committed to providing a smooth and reliable experience for our valued customers, and I would be happy to personally assist you with any login or account issues you may be experiencing. We can guide you step by step to ensure everything works correctly and prevent any further issues. Your support is very important to us, and we would love the opportunity to turn this experience around. Please let me know a convenient time to assist you, or reply to this email with the issues you’re facing, and we’ll resolve them promptly. Warm Regards,
LAUREL
Wonderfully protective face masks that are comfortable with adjustable straps - I only order face masks from WellBefore since Covid first appeared.
Reply from WellBeforeAug 17, 2025
Hi Laurel, Thank you so much for your kind words! We’re so glad to hear that you’ve been happy with our masks and their comfort and protection. Your continued trust and support since the start of Covid truly mean a lot to us. Cheers, Support
Syd
For a "medium" mask, these feel wayyyy too small, like kid-sized. I'm a very average sized person with an average-sized head. Figured medium size would be fine. I regret buying so many of them. I don't think they need to be individually wrapped, seems wasteful. Good construction.
Reply from WellBeforeAug 14, 2025
We’re truly sorry to hear the medium masks didn’t fit as expected, and we completely understand how disappointing that can be. We also appreciate your feedback on the packaging and will share it with our product team for review. One of our customer service representatives will be reaching out to you shortly to discuss options and help make this right. Thank you for sharing your experience. It helps us improve.
Nadica X.
Even with just a 10% off deal, my order was well within my budget. The shipping was wonderfully fast and my package was tidy and well-packed. Now I can look good while avoiding things like covid-19, flu, dust, and allergens! Thanks so much!
Reply from WellBeforeAug 13, 2025
Thank you so much for the wonderful review. We’re thrilled to hear that your order arrived quickly, within budget, and well-packed. It’s great to know you’re feeling both stylish and protected from COVID-19, flu, dust, and allergens. We truly appreciate your kind words and are so happy we could help keep you safe and looking good! 💝
