Great
Based on 444 reviews
WesLend Financial4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Why Choose WesLend Financial?Since 1999, Lenox/WesLend Financial's dedicated service, expertise and dependability not only keeps our customers by our side but also brings us referrals from their family and friends. With so many loan options including no closing cost options* and low rates, our services are able to help a wide range of people obtain their homeownership goals. Our multiple mortgage loan options include: No closing cost mortgage loans*, Fixed and Adjustable Rate mortgages, FHA, VA, USDA and Jumbo mortgages as well as Reverse Mortgages. Let's achieve your financial goals together. *No closing cost options are NOT available in Washington.NMLS #3304We'd love to see you on our site!Get My Free Mortgage QuoteNo Closing Cost MortgageGet Today’s RatesRead Our Blog
WesLend Financial (weslend.com) has 444 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
444 approved reviews, newest moderated first
David
Staff is very kind & easy to work with. Move pretty fast on my need's for a home loan. To me a Great Staff... 5 Stars:-)
Reply from WesLend FinancialNov 8, 2017
Hi David, we are glad that we were able to fulfill your needs for a home loan. Thank you for letting us serve you at Lenox/WesLend Financial! We look forward to helping you again in the future.
Howard M.
Up to the settlement, the experience was very good. Underwriters added that my Amex bills were to be paid via settlement. We pay our monthly bills in full. The initial settlement sheet double listed Amex accounts and in the end you sent me the Amex check to use to pay out monthly bill. Ridiculous. also I INQUIRED AS WHY THERE WERE SETTLMET COST CHARGED SINCE YOUR ADS SAY THERE ARE NO SETTLEMENT COST OR FEES. NO 0NE HAS RESPONDED TO THAT E-MAIL.
Reply from WesLend FinancialNov 16, 2017
Hi Howard, we’re glad that we were able to address your concerns. Please let us know if you have any other questions or concerns. Thank you.
Penny
My loan officer was very helpful and kept me updated. My loan papers from the administrative staff was a bit of a cluster.. but all in all i would recommend lenox.
Reply from WesLend FinancialNov 8, 2017
Hi Penny, communicating with our customers each step of the way is a top priority. We are happy to hear about your experience and will relay this to your Mortgage Advisor. Thank you for choosing Lenox/WesLend Financial and taking the time to provide us with your feedback. We look forward to assisting you with your future mortgage needs.
Matt
Ryan, my senior Mortgage Advisor, was outstanding. He responded promptly and was reachable around the clock. I will highly recommend him to anyone. When an issue arose, he let me know immediately and smoothed the issue out with the escrow company and the other parties.
Reply from WesLend FinancialNov 8, 2017
Hi Matt, thank you for taking the time to provide us with feedback. We pride ourselves on providing each of our clients with excellent customer service. We are happy to hear about your experience and look forward to assisting you, as well as your family and friends, with all of your future mortgage needs.
Janean
Was quick and easy to refinance.
Reply from WesLend FinancialNov 8, 2017
Hi Janean, it was a pleasure to help you refinance here at Lenox/WesLend Financial! Thank you very much for sharing with us, this means a lot to our team. Please don't hesitate to reach out with any questions or for future mortgage needs.
Richard
Once again we are completely satisfied with the service we have been provided! Ryan and his staff are amazing. We will never use another loan company!
Reply from WesLend FinancialNov 8, 2017
Hi Richard, Your feedback means a lot to our team. Thank you for choosing Lenox/WesLend Financial! We are thrilled that you’re happy with your experience and look forward to helping you again in the future.
Michal
They did a great job
Reply from WesLend FinancialNov 8, 2017
Hi Michal, we are glad that we were able to fulfill your needs for a home loan. We look forward to helping you, as well as your family and friends, with all your future mortgage needs.
Satisfied Consumer from L.
Weslend was fast, reliable and professional. I was pleased at the communication and commitment to customer service excellence. I was hesitant at first but was glad I followed through. It was great.
Reply from WesLend FinancialSep 29, 2017
We strive to make every interaction excellent. Thank you for providing us feedback. The WesLend team will be thrilled to hear of your experience. We look forward to working with again in the future.
