Great
Based on 444 reviews
WesLend Financial4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Why Choose WesLend Financial?Since 1999, Lenox/WesLend Financial's dedicated service, expertise and dependability not only keeps our customers by our side but also brings us referrals from their family and friends. With so many loan options including no closing cost options* and low rates, our services are able to help a wide range of people obtain their homeownership goals. Our multiple mortgage loan options include: No closing cost mortgage loans*, Fixed and Adjustable Rate mortgages, FHA, VA, USDA and Jumbo mortgages as well as Reverse Mortgages. Let's achieve your financial goals together. *No closing cost options are NOT available in Washington.NMLS #3304We'd love to see you on our site!Get My Free Mortgage QuoteNo Closing Cost MortgageGet Today’s RatesRead Our Blog
WesLend Financial (weslend.com) has 444 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
444 approved reviews, newest moderated first
Steven
The process was quick and very easy. Both Tim & Mona always return my calls. i would recommend to anyone
Reply from WesLend FinancialSep 12, 2017
Steven, we are happy to hear that your mortgage process went smoothly with Tim, Mona and the entire WesLend Financial team. Thank you for taking the time to provide us with feedback. We look forward to working with you again in the future.
Felipe
Ben Bader walked me through the process of refi and I found him to be knowledgeable and straight forward about the process. He laid down the options and advised on the best possible terms available. All in all, I can give him an A+.
Reply from WesLend FinancialSep 5, 2017
Felipe, thank you for taking the time to provide us with feedback. We are pleased that Ben and the Lenox Financial team were able to assist with your refinance. Communication is important to us. We will pass on your feedback to Ben and the team. They will be thrilled to hear of your experience. We look forward to working with you on any future mortgage needs.
Marisela
Holly Camino and her staff made the process so easy to refinance my home and to get the best interest rate. I am very thankful for their dedication and support in order for me to get loan approval. Thank you Holly and Lhana for your hard work. I strongly recommend this company. They are honest, dedicated and reliable.
Reply from WesLend FinancialAug 28, 2017
Marisela, thank you for your valued feedback. We are thrilled with your experience with Holly and the entire WesLend Financial team. We strive to make every interaction top-notch. We will pass on your feedback to Holly and the team. They will be thrilled of your experience refinancing with WesLend Financial. We look forward to working with you again in the future.
Robert W.
Used this company several years back for a very smooth refi while Shibley was still the guy at the top. This year a refi and purchase package was completely bungled by one fool after another. You won't spend a dime? Oh yes we did. We were left with about 4K in payments for hotels, meals, gas and extras while we waited for these nitwits to figure out how to do the transaction as I explained it to them. We ended up with a higher interest rate and not a thing to show for it. They almost blew the deal for us which would have left us on the wrong end of a civil action, did not follow through on a mortgage payoff--which we discovered by accident thankfully--and then had the payment invoices sent to the wrong address without time to get the payments made in a timely manner. And I had to listen to them whine about their hurt feelings when my buyer's broker let them have it. Too bad. They are not the company Shibley created, something went wrong and now they stink. Never again. Would have been better off with a local bank.
Reply from WesLend FinancialSep 12, 2017
Hi Robert, we value your feedback, thank you for taking the time to relay your experience. Customer service is our top priority and we truly regret that your experience with us has not been satisfactory. As we understand it, a sales manager has been in contact with you and is working on a resolution. In the meantime, if you have any other questions please contact us at [email protected].
Sean
We had a great experience with Lennox/WesLend Financial. We were originally turned down for a VA loan with a local lender in Virginia. We called up and got Mike Rael. He reviewed our information and saw that our local lender had made a mistake. in less than a month Mike was able to manage our loan and get us closed on the house. He was very professional and was there every step of the way. I greatly appreciate the work that Mike put in to make sure a veteran got the loan he deserved.
Jerald
Debbie who is handling my refi She a Great Woman. She's always there to help as well as Mona.
Reply from WesLend FinancialAug 18, 2017
Thank you for your feedback Jerald. We are happy to hear Debbie, Mona and the entire WesLend Financial team is doing such a wonderful job with your refinance. We will be sure to pass along the feedback to them. Let us know if we can be of service to you again in the future.
Evelyn
I had an amazing experience as a first time buyer! I was so scared and my lender Josh Trejo was super patient, knowledgeable and made me feel comfortable with my decision every step of the way. I feel like he went above and beyond and I am truly grateful! I will definitely refer him going forward so others can have a breezy and great experience.
Reply from WesLend FinancialAug 11, 2017
Congratulations on your very first home Evelyn! We are thrilled to be a part of this memorable moment. Thank you for choosing Lenox Financial. Josh and the entire Lenox Financial team will be thrilled to hear how great your experience was. Please let us know if we can be of service to you again in the future. Congratulations again!
Tyler & Jennifer B.
Josh is the best!
Reply from WesLend FinancialAug 11, 2017
Thank you Tyler and Jennifer choosing Lenox Financial again for your mortgage needs. We look forward to working with you again in the future.
