Where Sidewalks EndReviews of wheresidewalksend.com

Reply from Where Sidewalks EndNov 8, 2024

Thank you so much for your fantastic review, Martin! We're thrilled to hear that you loved the whole experience, especially during such a sacred time of year in Oaxaca. It's great to know that both the Day of the Dead cooking class and the Day of the Dead pantheon event left a lasting impression on you and your time here in Mexico. We hope to see you again for more unforgettable adventures!

Reply from Where Sidewalks EndNov 4, 2024

Thank you for sharing your feedback. Our team strives to provide clear communication and support, and we made every effort to share detailed information about the event. All emails, including the meeting location and event reminders, were sent to the email address you provided at the time of booking, and our email server confirms they were successfully delivered. You seem to be the only one from the event of 40 people who didn't receive them, and probably deleted it from your junk folder accidentally - mistakes happen. We understand how frustrating it must be to feel unheard, but when you reached out 30 minutes after the event had already started, we immediately responded and invited you to join us, as you were only a few block away from the event space, to which you refused, and started making threats to our staff via email. We sincerely regret that you felt disappointed, but we hope you understand that given our commitment to the local staff running the event (yes, this was a locally designed and run tour), the locally owned venue, and preparations and purchases for your reservation which were already made, we were unable to accommodate your refund request for a no-show, even after multiple emails had been sent to you well in advance of the event. Our terms and conditions, which you acknowledged during booking, clearly state this policy. We genuinely appreciate your feedback and will continue to improve our services and communication, though can't be held accountable for unread emails that are sent to you. Thank you for considering us, and we hope your time in Oaxaca was still memorable.

Reply from Where Sidewalks EndNov 2, 2024

Thank you for taking the time to share your experience with us. We’re genuinely sorry to hear that the Day of the Dead event did not meet your expectations. Our aim is to provide a meaningful and culturally immersive experience, highlighting the deep-rooted traditions of Día de Muertos. The three-hour portion at the restaurant is dedicated to sharing the history and significance of the celebration, offering guests the chance to connect with locals who share their personal stories and connections to the holiday. Traditional food is served as a complement to the experience, not the main focus, and we’re glad to see that other guests have enjoyed it, though we respect that it may not have met your expectations. The altar creation and pantheon visit are meant to offer an understanding of how Mexicans honor and remember their lost loved ones. We strive to create a respectful and heartfelt experience, but it’s clear we may have missed the mark for you. We value all feedback and would welcome any specific suggestions on how we could improve. While we are sad that the experience did not resonate with you as it has with other guests, your input helps us grow and ensure we offer the most meaningful and engaging events possible. Thank you again for sharing your thoughts.

Reply from Where Sidewalks EndNov 2, 2024

Thank you so much for your feedback! We’re glad you enjoyed the service and our hosts. We’d love to hear your thoughts on how we could improve the website. If you have any specific suggestions or areas you think need work, we’d greatly appreciate your input to help us make it better. Thanks again for sharing!

Reply from Where Sidewalks EndNov 2, 2024

Thank you so much for your wonderful review! We’re delighted to hear that your experience went smoothly and that our team made you feel comfortable and well-informed throughout the entire process. It’s an honor to be part of your Sak Yant journey, and we can’t wait to welcome you back for your next tattoo when you return to Thailand. Wishing you safe travels and meaningful experiences until then!

Reply from Where Sidewalks EndNov 2, 2024

Thank you so much for sharing your experience and for choosing us for your third Sak Yant session! We're honored to have been part of such a meaningful journey with Ajarn Rung, and we're thrilled to hear that Khun Noi’s assistance made the process even more comfortable for you. It’s also wonderful to know that your friends had memorable experiences as well. Your kind words about our team's professionalism and the significance of the ritual mean a lot to us. We look forward to welcoming you back for future sessions and are grateful for your high recommendation. Until next time!

Reply from Where Sidewalks EndNov 2, 2024

Thank you for sharing your wonderful experience! We’re delighted to hear that you enjoyed learning about the mezcal-making process and appreciated the connection with your guide and the Mezcalero, guide, and farm. Planting your own agave is certainly a memorable highlight. We also appreciate your reminder about bringing extra pesos for mezcal to take home. Your kind recommendation means a lot to us, and we look forward to welcoming you again in the future!

Reply from Where Sidewalks EndNov 2, 2024

Thank you so much for your kind review! We’re thrilled to hear that you had a wonderful Sak Yant experience with Ajarn Ya. It means a lot that you would consider doing it again, and we’d be honored to welcome you back anytime. Thanks for choosing us!