White, Jacobs & AssociatesReviews of whitejacobs.com

Reply from White, Jacobs & AssociatesApr 22, 2024

Love hearing that, Tyanna!! Communication is absolutely critical so we appreciate you noticing that we do our very best to make sure no emails/calls go unanswered. And yes, our process has a LOT of moving parts so we are quite detailed with our explanation/education (as you already mentioned). Your kind remarks about our team are deeply appreciated. Thanks again for leaving a review!! If you know of anyone who needs a little credit help, please send them our way.

Reply from White, Jacobs & AssociatesApr 22, 2024

One round down, and three to go! We're so excited you're in the program and making progress, Lato. Thank you for having the courage to take the first step and do something about your credit. We appreciate the kind words about our team. Please know that we're here to answer any questions you have along the way. We're just a phone call away!

Reply from White, Jacobs & AssociatesApr 22, 2024

That's great to hear Raymond! Yes, it does take a team effort and part of our process entails communicating with you regularly. From the start, we like to set expectations and give you an overview of what needs to be done! Thank you for noticing our commitment to implementing a strategy with every client. We're excited to assist you in the journey of owning a home and a business!!

Reply from White, Jacobs & AssociatesApr 22, 2024

We agree credit scores can be confusing, Dzianis. That's why our credit analysts perform an in-depth review. It allows us to see exactly what's going on and what we can do to assist. We appreciate the kind words about our team. Thank you for sharing your experience!

Reply from White, Jacobs & AssociatesApr 22, 2024

We appreciate the kind words about our team, Anne. And WOW! Congratulations on your 800+ credit score! Thank you for taking the first step and giving us a call. We're grateful you took some time to leave a review.

Reply from White, Jacobs & AssociatesApr 22, 2024

Thank you for sharing your experience, Matthew! Often times we come across awesome people like you who can benefit from some credit education without needing to sign up for our program. We really do want to help every person who has the courage to TAKE ACTION. Thank you for giving us a call! We're so excited about your credit score increase! If you know of anyone who could use our help in the future, please send them our way.

Reply from White, Jacobs & AssociatesApr 3, 2024

UPDATE 4/3/24: Multiple attempts have been made to contact David, however, he has not responded to phone calls or emails. Despite his payment delinquency, we are still willing to assist him with reprocessing his file. Unfortunately, communication has non-existent on his end. David - Thank you for reaching out and sharing your concerns with us. We understand the importance of seeing tangible results from our credit repair program, which is designed to operate over the course of four (4) distinct rounds. These rounds are meticulously structured to maximize the potential for success in addressing inaccuracies on credit reports. It's essential to recognize that the outcomes of our efforts can emerge at ANY stage within these rounds. Since our records indicate that you did not complete the full program, it would be premature to conclude that our services were misrepresented. Our goal is always to provide clear, honest information about what our program offers and how it works. We value transparent and ongoing communication with our clients and believe it is crucial for effectively resolving any issues that arise. We are here to support you through this process and are committed to working closely with you to address and rectify any misunderstandings or dissatisfaction. To ensure we can continue to assist in resolving your situation to your satisfaction, we encourage you to maintain an open line of communication with us. Our team is ready to provide further clarification, discuss the progress of your case, and explore all available options to achieve a resolution that meets your expectations.

Reply from White, Jacobs & AssociatesApr 3, 2024

You're welcome, you're welcome, you're welcome, James!!! Not everyone is a good fit for our program, but often times we can still help in a meaningful way. We're so happy that we were able to give you a bit of credit education. It looks like you took that knowledge and made it work for you! Thank you so much for leaving us a review. Please let us know if there's anything we can do for your in the future.