Reply from Wild.io | Best Crypto CasinoAug 25, 2025
Hello there,
Thank you so much for your detailed and thoughtful feedback, as it helps us improve.
We also appreciate that you were mindful of our Terms & Conditions, specifically clause 4.9, which outlines the minimum deposit requirements. As noted there:
“The minimum deposit amount for each currency is clearly stated on the deposit page corresponding to that currency. When you make a deposit, your account will be credited with the exact amount shown in the blockchain transaction. It’s important to note that the minimum deposit amount does not cover any fees, as Wild.io does not impose any deposit fees. However, your personal wallet will deduct a blockchain fee when sending a transaction. Please do NOT attempt to deposit below the specified minimum amounts, as the funds will not be transferred to your player account and will be permanently lost.”
As for withdrawals, these are processed on our side in around 10 minutes, and most of the time even faster. We’re sorry to hear that your experience wasn’t quite like this, and we’ll take this as an opportunity to do better moving forward.
Finally, thank you again for sharing such a detailed review and providing genuine feedback. It’s customers like you who help us refine the platform and deliver an even smoother experience.
Warm regards,
The Wild.io Team
