Reply from Wild.io | Best Crypto CasinoJul 29, 2025
Hi there,
Thanks for reaching out and for sharing your concerns.
We understand how frustrating a losing session can feel, especially early on. We took the time to review your Plinko session, and we can confirm that all outcomes were generated correctly.
Plinko is one of our Originals games and, it is a provably fair game. This means that every bet can be verified by the player through a cryptographic method that proves no one, including us, can manipulate the results. Bets can always be checked by the player through the “Fairness” section inside the game interface. There, we see all the components used to generate the result: the client seed, server seed, nonce and hash. Unfortunately, we are unable to include screenshots via Trustpilot, but all this information is available inside the game.
Please also note that our products are consumed instantly when playing. Thus, we cannot provide returns of goods, refunds or cancellation of your service when playing. If you play a game with Bitcoins or any other currency available inside your account, the money will be drawn from your player account instantly.
We do our best to provide a transparent and secure environment for everyone. While outcomes may not always be in the player’s favor, the game mechanics are fair and open for verification.
Kind regards,
The Wild.io Team