Reply from Wild.io | Best Crypto CasinoFeb 14, 2025
Hello there,
Following a thorough review of your account activity, it has been determined that you have breached the Restricted Countries policy and that another account has been created and bonuses have been claimed on more than one account. Due to these violations, your account has been reset to your initial deposited amount, and you were required to withdraw these funds. Once your withdrawals was processed, the account was closed.
Below are the relevant terms that have been violated:
"2.6 Users from the following countries (“Restricted Countries”) are not allowed to deposit and play real money games: the United States of America and its territories, United Kingdom, Portugal, Slovakia, Spain, Israel, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, French Polynesia, Wallis and Futuna, New Caledonia), Lithuania, Dutch West Indies, Curacao, Belgium, Romania, Kenya, Vietnam, Ukraine, Pakistan, Indonesia, China, Hong Kong, Malta, Netherlands, Wallis and Futuna Islands, Russia, Saint Pierre and Miquelon, Sint Maarten (Dutch part), Mauritius, Isle of Man, Costa Rica, Comoros, Australia, Belize, Antigua and Barbuda, Georgia, Iran, North Korea, Syria, Cuba, Venezuela, Greece. Wild.io cannot guarantee successful processing of withdrawals or refunds in the event that a player breaches this Restricted Countries policy."
"8.1 Each player can create only one (1) personal account.
8.2 Creating multiple Player Accounts by a single player can lead to termination of all such accounts and confiscation of all funds on the balances. The player shall not provide access to their Player Account or allow using the Website to any third party including but not limited to minors.
8.3 Only one account on Wild.io can be opened per person, one IP address, one physical address, one device, and one payment wallet. The violation of this rule may lead to the blocking of the account and confiscation of the active balance."
"3.2. Bonuses can only be received once per person/account, family, household, address, e-mail address, IP addresses and environments where computers are shared (university, fraternity, school, public library, workplace, etc.), unless specifically mentioned otherwise. Wild.io reserves the right to close your account and confiscate any existing funds if evidence of abuse/fraud is found."
Regards,
The Wild.io Team