Excellent
Based on 534 reviews
Moxie4.8Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Moxie is a single digital workspace with all the tools needed to start, manage and grow a freelancing business, with a built-in personalized community to help freelancers connect with others, develop and refine their craft and get help from experts. Empowering anyone with a skill and a dream to get from one client to unstoppable. Get started today for free, no trial, no contracts, nothing held back.
Moxie (withmoxie.com) has 534 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
534 approved reviews, newest moderated first
Jenn
I appreciate the extra effort to figure out my issue and quickly correct it. THANK YOU!
Reply from MoxieJan 30, 2025
Our team is the best! (and way quicker than the people answering these reviews!) Thank you for the note!
Martijn
Best customer support I have ever come across. The software keeps getting better with every update - very curious to see what the future will bring!
Reply from MoxieJan 30, 2025
We're excited about the future as well and glad to hear that your experience so far has been a good one. Thanks for the review!
Carla
Love all of the features in Moxie. Will help keep me organized and make tax prep so much easier!
Reply from MoxieJan 30, 2025
The t-word comes for all of us... We're happy we can make any part of taxes easier. Thanks for your review!
Brandi
Just finished moving over from another CRM. The setup was simple and I'm excited about the format. I had a few issues but Moxie was quick to help me solve them. I would definitely recommend for other wedding vendors.
Reply from MoxieJan 30, 2025
We're so glad you're here and glad to hear your set-up was quick. Welcome to the Moxie family!
Jerrell N.
Flexible and comprehensive with a modern easy to use UI. I'm a fan!
Reply from MoxieDec 27, 2024
Thanks so much for your review! We're a fan of yours too!
Andrew
Moxie is better than most offerings of its type, but it has some shortcomings that I found to be hard to manage. There is no way to track document versions well. E-mail linking was not easy at all and I had to delete my connection to Google more than once and re-add before it would work. You need to add a token to every ad hoc email in order to insert your email signature, unless you only use email templates. The interface is very old fashioned looking. Just lots of little things that make it a time waster for me.
Reply from MoxieDec 14, 2024
Thanks for the review, Todd (or Andrew as you put here). We have so many questions for you! Looking at our data, you have signed up for a new workspace and subsequently canceled that workspace subscription 5 times since June of 2023! Why... what are you doing, we must know!!! We actually have a running bet about how long after you sign up you will cancel with the same general dissastication message that you posted here. Maybe you are with a competitor? Maybe it's just that you have a really short memory for which SaaS products you try out? Either way, it doesn't sound like we are a good fit for you, and I wish the best of luck in your search for a CRM.
Jade
Overall, Moxie is a good platform with useful features, but there’s definitely room for improvement. Agreements/Contracts: One limitation I’ve noticed is the inability to customize where fields like signatures and dates are placed in agreements. Currently, the client’s signature can only appear at the top or bottom of the page, which doesn’t work for lawyer-drafted contracts with specific formatting. It would be great if Moxie implemented a drag-and-drop feature for this, similar to DocHub, which offers a much smoother experience for contract customization. Meeting Scheduler and Taxes: The meeting scheduler is a fantastic feature, especially with the option to require payment before booking. However, it currently doesn’t allow you to add taxes to the payment total. This is a significant limitation for business owners who are required to charge taxes separately (e.g., in Quebec, Canada). Moxie already supports taxes on invoices when integrated with Stripe, so it would make sense to extend this functionality to the meeting scheduler. Smart Fields for Contracts: As of now, there are no smart fields for agreements/contracts, which is surprising for a CRM. The absence of this feature makes automation less efficient, as you need to create a unique contract template for each offer and then manually set up workflows. Adding smart fields would greatly streamline the process of sending contracts and invoices. You can build workflows with conditional logics, but it's more work than if you had smart fields. I hope these suggestions are helpful and I look forward to seeing future updates!
Reply from MoxieDec 27, 2024
These are super helpful suggestions. We use our feedback site (feedback.withmoxie.com) to manage our roadmap and pay close attention to what our users want and need. The signature placement in agreements is on our list currently. We know many users would like to see that and recommend upvoting it so you get an alert when we are able to make the update. The same for meeting scheduler taxes. You can upvote that feature here: https://feedback.withmoxie.com/feature-requests/p/collect-sales-tax-for-paid-meetings We call our smart fields tokens. These are available in contracts, but it may not have been clear if you have used another CRM in the past since we have a different term. I hope that helps as well and please don't hesitate to reach out if you have further questions.
Catherine
Moxie is great and their customer support is really great👌. First the bot is helpful but when I needed more support (as I set up my first CRM…#figuringitout) I could quickly chat with a real person who could help! Love that.
Reply from MoxieDec 11, 2024
We're so glad you got the help you needed in a timely way. Thanks so much for your review!
