gloria L.
ORDERING FROM WOLKY OUTLET
I PLACED AN ORDER FOR A PAIR OF SHOES SHOWED ON SALE ON THE WOLKY OUTLET...THE ORDER WAS ACCEPTED AND MY CHARGE CARD INFORMATION WASS TAKEN AND THEN I GOT AN EMAIL A FEW DAYS LATER, WHILE I WAS WAITING FOR DELIVERY, THAT THE ITEM I HAD ORDERED WAS NOT AVAILABLE AND HOW DID I GET THE INFORMATION TO PLACE IT? MONEY REFUNDED AND AN OFFER TO FIND A REPLACEMENT MADE...SO FAR THIS HAS NOT BEEN ACCOMPLISHED BUT THE CUSTOMER SERVICE REPRESENTATIVE SAID SHE WOULD WORK WITH ME...THE FINAL RESULT IS NOT YET OUT...
Reply from wolky.comNov 4, 2025
I’m so sorry the item you ordered was no longer available, that’s never our intention. I’m not sure if you saw my reply at the time, but I hope you were able to find a good replacement. If you ever need anything in the future, you know where to email me. I’ll always do my best to help!



