Lisa K.
Great customer service
Great customer service! Great follow up!
Reply from World CopperSmithJun 27, 2019
Lisa, thank you so much for taking the time to leave this 5-star review. We really appreciate your business. We're here for you anytime!
Excellent
Based on 465 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
VISION To make the best metal products in the world.MISSION To provide the world’s best shopping experience of custom metal products through superior design, innovation, and strategic partnerships.WHY COPPERSMITH®Designed in Minneapolis. We partner with the world’s greatest artisans, manufacturers, and industry-leading brands. We strive to deliver the highest quality – the most trusted service in the market. With our selective integration model – we pair with the best in class internal components to ensure your centerpiece is built to last & functions flawlessly. VALUESEmpower DesignersBuild products to last.Details are important.Be Sustainable.
World CopperSmith (worldcoppersmith.com) has 465 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
465 approved reviews, newest moderated first
Lisa K.
Great customer service! Great follow up!
Reply from World CopperSmithJun 27, 2019
Lisa, thank you so much for taking the time to leave this 5-star review. We really appreciate your business. We're here for you anytime!
S W.
From start to finish, our experience has been great. CopperSmith answered all our questions during the design phase and we are so pleased with our copper hood. The workmanship is very high quality and the hood is the centerpiece of our remodeled kitchen. Worth every penny!
Reply from World CopperSmithJun 21, 2019
S Walker, thank you so much for taking the time to leave this excellent review. We really appreciate your business. We’re glad your copper hood is everything you hoped for. We hope you'll revisit us soon!
The P.
I was nervous about ordering such an important part of our kitchen online and did a lot of research before hand. We are so happy with our range hood, such helpful sales associates, very patient and attentive. Answered all our questions quickly, gave good input and advice. It came quickly once I decided which one was right for us. Packaged perfectly and arrive without a scratch. The quality and beauty of the hood makes it the centerpiece of our kitchen. We could not be happier!
Reply from World CopperSmithJun 18, 2019
The Parkers, Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We're so glad to hear how happy you are with your hood and that it is the centerpiece of your kitchen!
Debbi N.
Excellent communication and customer service. Beautiful craftsmanship. Very professional all around.
Reply from World CopperSmithJun 14, 2019
Debbi, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Robert S.
We have had our custom Coppersmith Vent hood for a year now and it still looks as good and operates as well as the day it was installed. The customer service was great and the quality exactly what we expected. If you want a one of a kind vent hood that stands out in your custom, high end kitchen we would recommend CopperSmith.
Reply from World CopperSmithJun 11, 2019
Robert, thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future.
Debbie D.
Great service. Would highly recommend this company. I love my farmhouse sink.
Reply from World CopperSmithNov 16, 2021
Debbie - Our team is thrilled that you were happy with your farmhouse sink! We truly appreciate you taking the time to share your feedback with us.
Eric L.
From my first communication with CopperSmith all the way through design, production, and delivery, the service was excellent. My beautiful custom copper table is a piece of art! Complements from everyone who sees it. Quality and craftsmanship of the piece is superb. Would definitely recommend the team at CopperSmith to any one looking for high end, high quality, customized copper work at a reasonable price (not cheap, but worth every penny for a beautiful one-of-a-kind work like this). Eric Linebarger, San Diego, CA
Reply from World CopperSmithJun 11, 2019
Eric, wow! Thank you so much for this great 5-star review. It was a pleasure serving you. Its customers like you that make our job wonderful. We’re glad your copper tabletop is everything you hoped for. We hope you'll visit us again soon!
Cynthia
We are delighted with our copper table top. When we began our search for a copper table we found that the they were really expensive and the bases that were offered were not at all what we wanted. They were either unattractive wood bases or wrought iron that didn't go with our more upscale decor. I'm so happy that I continued the search and found CopperSmith. Their shipping was fast (several weeks faster than other companies) and the quality was exceptional. We bought the perfect base from Haverty's Furniture, which my husband was able to attach without much effort and the table is absolutely beautiful. I had been worried about the delivery but that went smoothly as well. I was impressed with how well it had been prepared for shipment. It was even delivered ahead of schedule.We live on the 3rd floor and it was a big table and quite heavy so the driver placed it in our garage where I was able to easily unpack it. It was so well packaged that we just rolled it to the elevator and down the corridor without any fear of damage. My last comment is about the price. If you're shopping online for copper tables you have surely learned that they are expensive. CopperSmith is significantly less expensive without sacrificing anything on quality. I saved nearly $2,000 by choosing them over any of the other companies.
Reply from World CopperSmithJun 11, 2019
Cynthia, we are incredibly grateful that you took the time out to leave us this review! We really appreciate you being a loyal customer and helping to share the word about us. We are thrilled to hear that you are so delighted with your copper tabletop! We’re here for you anytime.