Great
Based on 380 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Worthington Direct provides specialty furniture products for school, church, daycare or office. Our goal is to make your purchasing job easier by giving you direct access to competitive prices on all types of commercial and educational furniture products. From understanding the importance of classroom furniture in education to uncovering the latest trends in office design, we have your entire school campus or office building covered.Order online anytime, but we welcome and encourage you to contact us during business hours with any questions or for volume quotes. We freely offer our consultation via phone, chat or email so that you can focus your budget on furnishing your learning space and not on costly space planners. You may not purchase educational or business furniture often, but we have over 29 years experience and are here to help you make the best investment possible for your school, office or organization.First-class customer service is the reason why schools and organizations across the USA return time and time again to buy furniture from Worthington Direct. Our customer service team will expertly handle any unlikely issues that arise due to fulfillment errors, damages, shortages or defects. Talk, chat or email directly with a person during business hours. No phone attendants or chat bots— just reliable, human to human customer service.
Worthington Direct (worthingtondirect.com) has 380 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
380 approved reviews, newest moderated first
Gwendolyn A.
Jackie, thank you for your follow through. You said that you would let me know the status of my order by the end of the day and you have done that! However I am a bit disappointed that there is a 2nd delay shipping. This order was placed June 14th.
David R.
I love it when a site remembers my prior orders and allows me to select and reorder. Easy peezy!
Reply from Worthington DirectSep 6, 2023
Thank you for your continued business! 🙌🙌🙌
Shirley
Quick and easy, Clear instructions on website. Loved my shopping experience! Thank you!
Reply from Worthington DirectAug 31, 2023
We love hearing that, thank you!
Diana W.
The chair is great. I love the product. Your notification services could be improved. I received an email stating that my chair had been shipped after my chair arrived.
Reply from Worthington DirectAug 29, 2023
Thank you for the great feedback, we'll work on our timing. We're happy your chair is a success!
JC the L.
Alisa Plummer was amazingly helpful in assisting me with getting a quote and other documentation and handling our tax exemption documentation.
Reply from Worthington DirectAug 28, 2023
That is excellent to hear, thank you for sharing!
Chris
We are thrilled to be a supplier for Worthington Direct! Their commitment to excellence and dedication to providing top-quality school furniture is truly commendable. The seamless collaboration with their team has made our experience incredibly positive. The demand for their products speaks volumes about their reputation in the market. It's a privilege to contribute to their mission of creating inspiring learning environments.
Andrea N.
Worthington Direct has an amazing team who provides top notch service and support!
Jordan K.
It took six weeks from when I ordered to receive two shelves, which felt like a long wait time. They delivered as promised, and the quality appears to be fantastic. Very heavy duty shelves. I did have to put on the rubber toe kick and corners myself, which was an added project I was not expecting. Would have loved for that to be specified when ordering, or be able to order with the rubber toe kick in place. Other than that, very solid product.
Reply from Worthington DirectAug 22, 2023
We appreciate the feedback! We will update the listing to reference that the toe kick is to be added in the field for a gap-free install on all floorings. Your patience is appreciated! These cabinets are made to order and during the summer months these factories are working at capacity to meet back-to-school deadlines. Happy to hear the final product is a success!
