Excellent
Based on 564 reviews
WT Farley4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1968, WT Farley Inc., is an ISO 9001:2015 Certified specialty medical company which designs, manufactures, and assembles a wide variety of medical supplies specializing in respiratory products.
WT Farley (wtfarley.com) has 564 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
564 approved reviews, newest moderated first
Craig
Lightning, fast shipping great product
Reply from WT FarleyMar 27, 2026
Craig, Thank you for your response and for your support. It's always good to hear from satisfied customers. We try to stock most items and ship most orders either the same day or next day that we receive them. It's also good to know that the ordering process though the website works well allowing us to ship our products to our customers asap. Kind Regards, The WT Farley Team
Nooyen, John A.
Extremely professional support and also happens to be very personable.
Reply from WT FarleyMar 27, 2026
John, Thank you for your response and for your continued support. We enjoy working with you and your colleagues in Monterey. We appreciate your business and your loyalty. We'll keep working hard to provide the items you need in a timely manner. Kind Regards, The WT Farley Team
Carletta A.
Great Customer Service very knowledgeable about the product and communication was great.
Reply from WT FarleyMar 27, 2026
Carletta, Thank you for your response and for your continued support. It's always a pleasure working with you and your colleagues at Kaiser. We appreciate your loyalty and we'll continue to work hard to meet and exceed your expectations and all of our customers' expectations in the future. Kind Regards, The WT Farley Team
Eddie
I can't find my oxygen bag, so I ordered one, I was so excited, until I mistakingly ordered 3, after I called and corrected the order, now I'm happy thank you for working with me.
Reply from WT FarleyMar 27, 2026
Eddie, Thank you for your response and for your support. We are very pleased that we were able to help you with the replacement oxygen cylinder bag. It was no problem adjusting the quantity on your order. We always want to make sure that we have it right so it was good that we were able to confirm everything with you. We appreciate your business. Kind Regards, The WT Farley Team
Anthony F.
These days with everybody moving to AI everything it is nice to be able to talk to a human being who can actually fix your problem without going through a huge long phone tree. Kyle was courteous and got my problem fixed in minutes where other places take days of emailing back and forth thank you I'm going to start using you exclusively for my medical gas fitting needs
Reply from WT FarleyApr 1, 2026
Anthony, Thank you for your response and for your support. We take pride in providing top notch customer service which includes answering the phone and not having a recording greet our customers. We're very happy that Kyle was able to help you figure out exactly what you needed. We look forward to working with you more and will continue to work hard to meet and exceed your expectations in the future. Kind Regards, The WT Farley Team
Doug Ostraat, Acute Med G.
Friendly and efficient service.
Reply from WT FarleyMar 27, 2026
Doug, Thank you for your response and for your support. We are very happy that you had a positive experience with us. Customer service is our No. 1 priority. It's good to know that our efforts are paying off. We'll continue to work hard to always provide the best possible service. Kind Regards, The WT Farley Team
Phill
Faster client service delivery. They also value their customer feedback and their customer support service response time is great
Reply from WT FarleyMar 27, 2026
Phil, Thank you for your response and for your support. It's always nice to hear that our efforts are paying off. We do our best to provide top notch customer service and we'll continue to work hard to meet and exceed your expectations and all of our customers' expectations in the future. Kind Regards, The WT Farley Team
Kris
Very helpful and friendly staff. They were able to efficiently answer my questions and provide quick turnaround on my order. This is my company's first interaction with WT Farley, and we would have no issue with continuing to order from them in the future.
Reply from WT FarleyMar 23, 2026
Kris, Thank you for your response and for your support. We are very pleased that you had a good experience with us. Customer service is our top priority. We will continue to work hard to meet and exceed your expectations and all of our customers' expectations in the future. Kind Regards, The WT Farley Team
