Excellent
Based on 564 reviews
WT Farley4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1968, WT Farley Inc., is an ISO 9001:2015 Certified specialty medical company which designs, manufactures, and assembles a wide variety of medical supplies specializing in respiratory products.
WT Farley (wtfarley.com) has 564 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
564 approved reviews, newest moderated first
Alexander
Super easy to order from and fast, well-packed delivery!
Reply from WT FarleyJan 23, 2020
Alexander, Thank you for your response. We’re happy that your expectations were met and we will continue to work hard to meet and exceed our customers' expectations in the future. Kind Regards, WT Farley
Rick
gas stand was shipped quickly and accurately described. It worked well.
Reply from WT FarleyJan 23, 2020
Rick, Thank you for your response. We're very happy that the cylinder stand worked well for you. We will continue to work hard to meet and exceed our customers' expectations in the future. Kind Regards, WT Farley
Walter L.
Exactly what I needed. Delivered when promised.
Reply from WT FarleyJan 20, 2020
Walter, Thank you for your response. We’re glad that we were able to supply the product you needed when you needed it. We will continue to work hard to meet and exceed our customers' expectations in the future. Kind Regards, WT Farley
Robert
Prices and availability great. Shipping was timely and all goods arrived as scheduled.
Reply from WT FarleyJan 17, 2020
Robert, Thank you for your response. We’re delighted that your expectations were met. We will continue to work hard to meet and exceed our customers' expectations in the future. Kind Regards, WT Farley
Ken F.
Only problem I had was a shipping error. I need the part in two days or less. I got it over a week later.
Reply from WT FarleyJan 17, 2020
Thank you for you response Ken. We ship most orders the same day or next day by Fedex Ground shipping unless expedited shipping is requested. You did not request expedited shipping for your order. Your order was shipped the next day after it was received. It takes 3 business days to get to your location from our warehouse. It was delivered in 3 business days. Had we been informed that you needed it within 2 days we could have expedited the shipping.
BruceG
Always providing prompt and courteous service!!! Orders shipped on time and arrive when expected. What more could we ask for!?!?
Reply from WT FarleyJan 17, 2020
Bruce, Thank you for your response. We’re very happy that your expectations were met. We will continue to work hard to meet and exceed our customers' expectations in the future. Kind Regards, WT Farley
Leslie
Good website, excellent equipment choices, prompt shipping, equipment is easy to use and works as it is supposed to. Altogether an excellent experience shopping for something i know very little about.
Reply from WT FarleyJan 17, 2020
Leslie, Thank you for your response. We’re delighted that you had an excellent shopping experience with us. We will continue to work hard to meet and exceed our customers' expectations in the future. Kind Regards, WT Farley
Ronald
I received a defective hose which I repaired with a hose clamp as one end wasn't crimped and I needed the hose for a patient. I called to let them know about it and they said they were sorry. There was no offer to replace the defective nitrous oxide hose. Poor customer service in my opinion.
Reply from WT FarleyJan 17, 2020
Ronald, We're sorry that you had issues with the hose that you received. We always stand by our products and service and absolutely would have repaired or replaced the hose for you which should have been offered to you. We've taken note of your interaction with our customer service team and will continue to work hard to improve our services and meet your expectations. Kind Regards, WT Farley
