Excellent
Based on 135 reviews
XRHealth4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
XRHealth operates Virtual Clinics, utilizing proprietary FDA and CE registered medical Extended Reality (XR) technology (Virtual and Augmented Reality). XRHealth integrates immersive XR technology, licensed clinicians, and advanced data analytics on one platform, providing a comprehensive therapeutic care solution for patients to receive treatment from the comfort of their home.
XRHealth (xr.health) has 135 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
135 approved reviews, newest moderated first
Lory D.
Good to have her because she is trained and educated in all that I need plus she is nice to talk to as well
Reply from XRHealthNov 10, 2021
Lory, So glad you are having a positive experience with VR therapy! Keep it up! Best, Jessica
Dianne Skidgell H.
I love it I am having fun and exercising my mind and body gaining ROM I want to do more and recommend this to all older people.
Reply from XRHealthNov 10, 2021
Dianne, Yes!! So glad you have such positive feedback with the VR Therapy experience! Please do spread the word- we love to provide access to more and more people of all ages, for convenient, effective therapy from home! Best to you, Jessica
Paul M.
Michael Clemente allows the pace based on my needs and limitations and makes me feel comfortable with my work. He will ask me if I can continue or if I need to stop and this allows me to get through the process.
Reply from XRHealthNov 10, 2021
Dear Paul, Thank you for your generous and positive feedback. Yes, we have top-notch, compassionate therapists working with evidence-based therapeutic interventions to make real changes in people's lives. We are excited to hear of your ongoing progress and positive experience! Keep it up! Best, Jessica
sheila M.
A fantastic training program organized by my therapist I have seen great improvement
Reply from XRHealthNov 10, 2021
Dear Shelia, Thank you for your generous and positive feedback. Yes, we have top-notch, compassionate therapists working with evidence-based therapeutic interventions to make real changes in people's lives. We are grateful for the chance to provide therapy to amazing people like you! Please pass it on to family and friends. We love to keep helping, from the convenience and comfort of home with VR! Best, Jessica
Patricia M.
I can’t say enough about my time as a client of XRHealth. From my first encounter with them to the present, they have been positive and have displayed a client centered attitude throughout all my questions and minor needs (e.g. billing, technology glitches, and appointment scheduling). They were quick to follow up on any minor problems. The Apps that were made available addressed my present needs but also provided increasing difficulty levels as I progressed through the program. The therapist assigned to my case was exceptional. He was very encouraging and positive about my progress and also listened and followed through with my questions and concerns. His consistently positive attitude definitely contributed to my continuing progress. I would still be using XR’s full services except for the fact that my insurance does not cover their program. Currently, I just use their rental program. I can definitely give them a five-star review and have recommended XR to others as a result of their exemplary service.
Reply from XRHealthNov 10, 2021
Dear Patricia, Thank you for your generous and positive feedback. Yes, we have top-notch, compassionate therapists working with evidence-based therapeutic interventions to make real changes in people's lives. Thank you for the 5 -star review and for referring your family and friends. We keep hearing that we are changing peoples' lives! I'm so glad you have had this positive experience also! Best, Jessica
Davina
Personally, my therapist was amazing. She really tailored my therapies to fit me best. When I told her I wanted to incorporate more traditional physical therapy into our lessons, she more than obliged. Each week, I knew I was in for an extensive and exhausting session. She made sure to try and give me little homeworks in-between our sessions that I could incorporate into my everyday routine like my exercises, walking up and down my home stairs, or trying to get a walk in around my neighborhood. She really pushed and encouraged me to go harder. I appreciate the summer I got to spend with her training and getting stronger.
Reply from XRHealthNov 26, 2021
Awesome! So glad you had a successful experience. Please spread the word! Best to you and continued progress! Jessica
Julianne
I had a subscription program with the headset and I had to send my headset backed to financial reasons as now I Amin a place that I am able to rent the headset again but the only way for me to get the headset back is to go through another evaluation with a therapist. No thank you. If I had just kept the headset, the therapist was not going to come looking for an evaluation so why do I have to done nw to get the headset back?
Reply from XRHealthNov 4, 2021
Dear Julianne, Thank you for your feedback. We love that you had such good outcomes and progress that you wanted to continue with the headset! We will certainly look at the process of re-gaining access to the headset for former patients, without requiring another evaluation. The main reason for this is maintaining safety and ensuring there have not been significant medical changes in the patients, as this is a therapeutic headset. We want only the best for you and all our patients. Please reach out to us and discuss this, and we can work to bring you access! Best, Jessica
Richard
My experience with XR Health was top notch from start to finish. Ike, my therapist, did an excellent job of explaining the process, developing an appropriate rehab plan, and helping me get the most from my therapy. I’m a Sports Med doc and have referred several of my patients to XR Health who have all had a similar experience.
Reply from XRHealthNov 4, 2021
Dear Richard, Thank you for your generous and positive feedback. Yes, we have top-notch, compassionate therapists working with evidence-based therapeutic interventions to make real changes in people's lives. Thank you for referring your patients from your sports medicine practice. I am the Clinical Liaison here, working with providers all the time to bring access to more people, so please continue to share with your patients. People don't always think of VR as therapeutic, but traditional therapy is not always engaging or effective. If you want to talk directly, please reach out for referral info or patient-based collateral. I would love to engage with any colleagues, as well! My direct email is [email protected] Best, Jessica
