Reply from xrsbeautyhair.comNov 8, 2022
We apologize for not giving you a good shopping experience, sorry for causing you some trouble, our website does not have the option to delete bad reviews, I did not search your order by your name, could you please tell me your order No, I'll check it out for you,dear trina e,we apologize for not giving you a good shopping experience again
We do apologize for the hair problem, for longer deep wave hair it will easy tangle then shedding but it will not so much as long as we take good care of them, and for now we haven't received customers feedback about the wig keep shedding, dear trina e, You could use some hair oil, as time goes by and the hair wears out, the hair scales will become more and more, the hair will become dry, and the hair scales of each hair will rub against each other, thus knotting, but if we take good care of the hair, make The hair's scales are closed and the hair will be smooth again
The Hair material is 100% human hair dear trina e, you have our word on this, below is the distinguish method: You can take off a few hairs and burn them. When real human hair is burned, it will smell of charred feathers, and it will be black ashes after burning.When chemical fiber hair is burned, it will produce an unpleasant plastic smell, and it will turn into a black sticky ball after burning.
We apologize once again that the wig did not fully satisfy you, you could contact our after-sales team [email protected]. we will do our best to solve your after-sales problems for you