Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Yesoul Fitness
At Yesoul Fitness, we're passionate about revolutionizing the way you approach health and fitness. By leveraging the latest technology, we offer a range of smart fitness equipment and interactive training solutions designed to make your workouts more efficient, engaging, and accessible. Our products seamlessly integrate with mobile applications to provide you with personalized fitness guidance, real-time feedback, and a diverse array of online classes that cater to different fitness levels and preferences.We believe in combining high-quality hardware with innovative software to create a holistic fitness experience that motivates you to lead a healthier lifestyle, regardless of where you're starting from. Whether you're a seasoned fitness enthusiast or just beginning your journey, we provide the tools and support you need to achieve your health and fitness goals. At Yesoul Fitness, we're more than just a brand; we're a community dedicated to helping you become the best version of yourself.
Yesoul Fitness (yesoulfitness.com) has 740 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
I recently bought a Yesoul indoor training bike, complete with monitor. From ordering to delivery & current support from customer service has been excellent.
The bike is very good, a comfortable ride. Mirroring links to mobile & works well, the training programmes give lots of choice at all levels. Achievements are recorded in your profile.
I would recommend the Yosoul indoor bike, as a value for money option.
KM
Kevin M.
I am an elderly man living on a small fixed income
I am an elderly man living on a small fixed income suffering from peripheral neuropathy. I purchased a treadmill from Yesoul which took me a long time to put together because it was poorly made. When I did the electrical parts did not work. So I had to break it down and repackage it to send back to Yesoul. UPS came by and picked it up and charged me $15.15 to return to Yesoul. I was annoyed and began over FIVE months of emails trying to retrieve my $15.15. Yesoul had a customer service man called Jim and he gave me every reason why he could not get me my $15.15 back to me. This is a big company that has no idea how to treat people. My advice to anyone thinking of buying from Yesoul DO NOT. Go with a reputable company that puts it customers first.
Reply from Yesoul FitnessJun 30, 2026
Dear Customer,
We’re very sorry to hear about your experience and the inconvenience this situation has caused you. We would like to assure you that we have never intended to avoid responsibility, and we are genuinely willing to work with you to resolve this matter.
We have been in ongoing communication with you and have clearly advised the available reimbursement methods we are able to support, including PayPal or bank transfer. However, we are genuinely unable to process payments via cheque, and we kindly ask for your understanding on this limitation.
If you could please provide your preferred available payment details, we will proceed with the arrangement as quickly as possible.
Thank you for your understanding and patience.
Kind regards,
YESOUL Support Team
MF
Mark F.
Advertise items and packages online that are not available.
Advertise items and packages online and via targetted emails but unable to buy as you get a Page Not Found error when trying to do so. In reporting this to Yesoul I'm told the product I want is no longer available in Australia but no reason why this is. Poor marketing and, if this relects their product support, poor comany.
As an addendum, Yesoul replied to this review stating that the product I was interested in might have been in an older campaign. Then why was it still on offer in an email I received only yesterday. They seem to have no control of who they target with what. Take some responsibility Yesoul and ensure you market what you have to offer properly in each country and not send spam emails that show products we can't buy.
Reply from Yesoul FitnessJun 29, 2026
Dear Customer,
We’re sorry for the confusion and frustration this has caused. We understand how disappointing it can be when a product appears available through promotions or marketing emails but cannot be purchased at the time of order.
In some cases, this may happen because a promotional campaign has ended, or due to strong demand where sales volume exceeded initial expectations and inventory was updated more quickly than anticipated. We apologize for any inconvenience this may have caused.
If you would like, you are welcome to contact our support team with the product details, and we will be happy to check availability and suggest suitable alternatives where possible.
Thank you for your understanding.
Kind regards,
YESOUL Support Team
JO
JoeS
I personally have the bike and rower…
I personally have the bike and rower from Yesoul. It sure is nice being able to work out from home and avoid busy gyms. The equipment is top-notch and delivers a great value. Looking forward to picking up a treadmill next for an extensive review.
BM
Brooke M.
This product was easy to put together…
This product was easy to put together and easy to use once set up. Also the customer service was great and helped me out when I got conflicting emails.
HD
Hopfer D.
A More Immersive and Enjoyable Way to Work Out at Home
I’ve been using the Yesoul G1M MAX for a while, and overall it has been a great addition to my home workout routine. I wanted an exercise bike that would make indoor cycling more engaging, and this one has definitely made it easier for me to stay consistent.
The 21.5-inch FHD screen is one of my favorite features. It’s large, clear, and much more comfortable than using a phone or tablet during workouts. The rotatable screen is also very practical, especially when I want to follow stretching, warm-up, or off-bike exercises.
The sound quality also surprised me. The dual 30W front-to-rear surround sound makes music and classes feel much more immersive. It creates a motivating atmosphere and makes the whole workout feel less boring, which really helps when exercising at home.
I also like that the bike is compatible with my favorite apps. I can choose different types of content depending on my mood, whether it’s a workout class, music, or video. The screen mirroring feature is another big plus, because I can easily mirror content from my own devices and ride at my own pace.
Overall, the G1M MAX feels stable, well-designed, and enjoyable to use. It combines fitness and entertainment in a very natural way. For anyone who wants a more immersive and flexible indoor cycling experience at home, I would definitely recommend the Yesoul G1M MAX.
KB
Kay B.
Really enjoying using my Yesoul G1M…
Really enjoying using my Yesoul G1M Plus Bike; it's a really good exercise bike that offers value for money and delivers on quality and performance. I'd highly recommend this bike. I've had mine for over 6 months now.
JA
Jayson
Great company!
I recently purchased fitness equipment from Yesoul, and I am absolutely blown away by the entire experience from start to finish. If you are on the fence about upgrading your home gym, look no further!
The equipment itself is nothing short of incredible. It feels remarkably sturdy, well-constructed, and designed with the user in mind. The performance is smooth, quiet, and rivals the commercial-grade machines you would find in a high-end gym. It has completely transformed my daily workout routine.
One of my biggest worries when ordering heavy fitness gear online is how it will arrive. Yesoul clearly prioritizes protecting their products. The packaging was meticulous—every single component was securely wrapped, cushioned, and perfectly arranged in the box. It arrived in pristine condition without a single scratch or dent.
The turnaround time was shockingly fast! I expected to wait a few weeks for such a large item, but it was dispatched quickly and arrived well ahead of the estimated delivery date. The tracking was accurate, and the entire shipping process was seamless.
What truly sets Yesoul apart is their customer support. They were incredibly responsive, proactive, and genuinely helpful. Whether it was answering a quick question about assembly or just keeping me updated on my order status, their team went above and beyond to ensure I was completely satisfied.