Yoga Girl®Reviews of yogagirl.com

Reply from Yoga Girl®Jul 22, 2022

Thank you for your feedback Natalie. While we haven’t been able to add any new classes in a couple of months, we are in the process of some exciting new things to come and look forward to sharing those in the coming months. We appreciate you being a part of our community and hope to continue having you with us as we continue to make improvements. Much love, Team Yoga Girl

Reply from Yoga Girl®Jun 27, 2022

Thank you for taking the time to share your feedback Gina. When subscriptions are not temporarily paused, our system is set up to send out reminder emails for our quarterly and yearly members when their memberships are about to renew. As you had paused your subscription for 6 months, your subscription resumed automatically after that period, which was shown in your account settings. However, we apologize if this was not made clear, if no reminder was sent after that un-pausing, and we appreciate your feedback as it will help us make improvements in the future. In regards to the classes offered with the subscription, we are also sorry to hear that they are no longer enjoyable for you. We are looking forward to sharing new things with our community very soon and truly hope to continue supporting you on your journey as we make these improvements and changes in the coming months if you decide to remain with us. With love, Team Yoga Girl®

Reply from Yoga Girl®Jan 24, 2022

Hi Tina, Thank you for taking the time to give us this feedback as it helps us continue to improve. We completely understand your frustration, and would really love to help you troubleshoot the glitching issue you are experiencing to get that resolved as soon as possible as it is not an issue we have run into in the past. If you could please email our customer support team at [email protected], and include what browsers/devices you are using, that would be helpful. We suspect it may have something to do with either a software update that you need to make, cache you may need to clear from your browser, or possibly something else, but we hope to help you resolve it as soon as we receive further details so that it doesn't continue to cause you frustration. As for the class sorting, we do have a few different options to sort through classes: 1) Using the Filters on the Class Library page, 2) the search bar for more specific searches 3) Favorite classes (which get saved on your My Mat and 4) our new "Playlists" feature. We recommend that if you come across a class that you enjoy, to "heart" it to move it into your personal My Mat page. From My Mat you can also group your favorites and any other classes from individual teachers as you like with Playlists (for example, all your favorite from Rachel Brathen can be placed in one Playlist all together in one place). With that said, we are always looking to make adjustments whenever possible to make things as seamless and easy as possible. If you have specific suggestions, we would love to hear what you think so we can try to make your experience more enjoyable. Thank you again for reaching out to us. We appreciate you and hope that you will continue being a part of our community. With love, Team Yoga Girl®

Reply from Yoga Girl®May 9, 2021

Hi Reba! Thank you for taking the time to give us this feedback. As for the free t-shirt, the coupon code to use would be in your original confirmation email, but if that has been misplaced, you can write to us again at [email protected] and our team can provide you a new code. We apologize for the misunderstanding there. As for new content, we hope to begin filming again soon once Rachel and her family are settled again, and we hope to film with the other guides as well when covid restrictions are lifted. We appreciate your understanding and thank you for being a part of our community. We hope to see you back in the future. Much love, Team Yoga Girl