Average
Based on 310 reviews
YOKKAO3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Yokkao is a manufacturer apparel and equipment based in Thailand. From a complete range of products to international fight events and an unceasing drive in promoting the sport, YOKKAO’s 360-degree operations are unprecedented in the history of Muay Thai. Yokkao operates with warehouses in Asia, Europe and USA.
YOKKAO (yokkao.com) has 310 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
310 approved reviews, newest moderated first
Dakota S.
Professional work from the best in the business!
Reply from YOKKAOAug 13, 2026
Thank you so much for your kind words and for taking the time to leave us a review! We're delighted to hear that you had a great experience with YOKKAO. Your support means a lot to us, and we truly appreciate your trust. We look forward to serving you again soon! Best, YOKKAO Team
Michael C.
absolute disgraceful service, I will never deal with this company again. I like their clothes branding and stuff but customer service is awful, i ordered 2 pairs or shorts didn't realise they were pre sale, the tshirts came absolutelty perfect fit and delivery. I have been dealing with them for months about these shorts, even asking for a refund or exchange which i did and now theyve cancelled my exchange and given me some sort of store credit which i cannot use, i now have no idea what's going on, they don't listen. I have explained numerous times, these were ordered months ago so now no need for them they advised to exchange, which i did and they have cancelled that Yokkao, your stuff is great, customer service is appalling to say the least
Reply from YOKKAOAug 6, 2026
Hello, We're sorry to hear that your experience didn't meet your expectations, Michael. After reviewing your case, it appears there was a misunderstanding regarding the options discussed for your pre-order item. Our intention was to offer an alternative solution based on our correspondence, and we're sorry if our communication was not as clear as it should have been. While your order was processed in accordance with our policies and the option confirmed during our correspondence, we appreciate your feedback as it helps us improve the way we communicate with our customers. We wish you all the best, and thank you for choosing YOKKAO. Best, Yokkao Team
Will
The customer service team is fantastic really helpful and respond very quickly! I placed an order incorrectly and they instantly resolved the problem and credited me with the remaining funds!
Reply from YOKKAOJul 27, 2026
Hello, Thank you so much for your wonderful review! We're delighted to hear that you had a positive experience with our customer service team. We truly appreciate your support and look forward to serving you again soon. Best, Team YOKKAO
Guillermo P.
Yokkao customer service has always been excelent ! 10/10 Cheers
Reply from YOKKAOJul 23, 2026
Thank you so much for your kind words and your 10/10 review! We're delighted to hear that you've had an excellent experience with our customer service. We truly appreciate your support and look forward to serving you again soon. 👊 Best, Yokkao Team
André M.
Everything went smoothly with the order!!! The customer support team was incredibly helpful, providing full assistance with the dispatch and tracking of the shipment.
Reply from YOKKAOJul 6, 2026
Thank you so much for your wonderful review! We're delighted to hear that everything went smoothly and that our customer support team was able to assist you throughout the shipping process. We truly appreciate your kind words and your trust in YOKKAO. We hope you enjoy your gear, and we look forward to serving you again soon! Best regards, The YOKKAO Team
Marek
Customer service responding very quickly, solves all the problem :) Literally made my day better
Reply from YOKKAOJul 1, 2026
Thank you so much for your kind words! We're delighted to hear that you had such a positive experience with our customer service. We really appreciate your support and look forward to serving you again soon! 😊 Best, Yokkao Team
magdianyus
I bought the only mouthguard they offer from them, which they said on the website is suitable for muay thai and all contact sports. Turns out, it is classified as performance 1 which is the worst out of all 3 performance levels. Basically it's only good for non-conact sports such as football and basketball. The fact that they're selling such trash as a muay thai brand and getting away with it is obnoxious and infuriating. Had I not read the users manual I might've suffered serious injuries due to their deceptive labeling. Needless to say I threw the mouthguard straight into the trash but I'd ward against purchasing anything from them. If they're willing to mislead customers and give them CTE for a few pennies who knows what else they're willing to do. This is not a muay thai brand but a rip off. I'd recommend fairtex if you're shopping for muay thai. So far 5/5 experience and they have a performance 3 mouthguard although I've opted for the oppro insant-fit instead.
Reply from YOKKAOJun 26, 2026
Dear Valued Customer, We are sorry to hear that our mouthguard did not meet your expectations. We believe there may be a misunderstanding regarding the "Level 1" designation shown in the instruction leaflet. This is not a performance ranking or an indication that the product offers a basic level of protection. Rather, it is a technical classification under the DD 253:2001 standard for mouth-formed ("boil & bite") mouthguards. Our mouthguard has been independently tested and certified by SATRA to DD 253:2001 and is CE certified as PPE Category II under Regulation (EU) 2016/425. It features a dual-layer construction using FDA-grade EVA and TPR, reinforced side walls, impact absorption channels, and approximately 4 mm of protective material when correctly fitted. It has been specifically designed for contact sports, including Muay Thai, and should be fitted according to the instructions provided to ensure the intended level of protection. We appreciate your feedback, as it highlights that the technical terminology used in certification standards may not always be immediately clear. Your feedback is valuable and we’ll use it to make our product descriptions clearer in the future so this confusion doesn’t happen to others. Thank you for taking the time to share your experience. Best, Yokkao Team
Anthony
I had made several mistakes like forgetting to add an item to an already-placed order and also changing one item (essential gloves) to another kind (black flame gloves). But Mae and Yokkao customer service were always prompt on their replies and quickly updated the Shop invoice each time. I really appreciate their quickness and kindness despite myself making these mistakes. Great customer service!
Reply from YOKKAOJun 24, 2026
Thank you for taking the time to share your experience. We're delighted to hear that our team was able to assist you with the changes to your order and make the process as smooth as possible. We always do our best to support our customers and accommodate updates whenever we can. We truly appreciate your trust in YOKKAO. Enjoy your new gear! Best regards, The YOKKAO Team
