Excellent
Based on 2,847 reviews
YuMOVE US4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,847 approved reviews, newest moderated first
Laura
I needed to adjust my subscription for the joint formula. Quick response and attention to my account by Yumove. Product works great for my senior 75lb goldendoodle!
Reply from YuMOVE USJul 27, 2023
Hi Laura, thank you so much for your review. We are so happy to hear that our Pet Care Consultants are quick to help you out and that your dog is doing great on YuMOVE! Kind regards, Dianivette
Kimberly
Delivery is on time, I do autoship. It took my baby a little over 8 weeks to see the effects. Each baby is different. Worth a try and give it time.
Reply from YuMOVE USJul 27, 2023
Hi Kimberly, thank you for your review. We are delighted to hear that your auto ship order arrives on time and that you have noticed a difference in your dog since starting them on YuMOVE! Kind regards, Dianivette
Tj
The only problem I had was not being readily able to see the weight breakdown for small, medium, large
Reply from YuMOVE USJul 26, 2023
Hi TJ, thank you for your review. A Pet Care Consultant will be in touch letting you know the weight ranges of our YuCALM product! Kind regards, Dianivette
Robert
My last review was a three for various reasons. The fact that they called me to talk, offer condolences and take care of us is unheard of these days. Their customer service is old school and surprising in this day and age. Thank you for reaching out.
Reply from YuMOVE USJul 26, 2023
Hi Robert, thank you so much for your review. Our deepest condolences are with you in this hard time. Feel free to give us a call at (844)901-2099 with any questions. Kind regards, Dianivette
Timothy M.
My dog has been using these for approximately 18 months. Seems to help, but started these when she’s older. Our vet is 100 % on board with this being a great product.
Reply from YuMOVE USJul 26, 2023
Hi Timothy, thank you so much for your review. We are delighted to hear that you have noticed an improvement in your older dog since starting them on YuMOVE! Kind regards, Dianivette
Cynthia N.
Thank you for the easy fix for my subscription.
Reply from YuMOVE USJul 26, 2023
Hi Cynthia, thank you for your review. We are so happy to hear that your subscription is up to your liking! Kind regards, Dianivette
Bronn E.
The rep was very helpful, hopefully in the future we can change the credit card on file ourselves, and can have more than one card on the account Thanks for the info. I looked and looked but didn’t see it! If I have to change the card in the future, now I know what to look for. Thanks again!
Reply from YuMOVE USJul 25, 2023
Hi Bronn, thank you for your review. We are happy to hear that our Pet Care Consultant was very helpful in changing the card details on your subscription! For future knowledge, you can update your card on yumove.com simply by logging in to your account, clicking on Manage Subscription, and then selecting the Payment Method option on the top right. Once you're there you can update your card to your liking! Kind regards, Chelsea
Thomas
Just a great expirence and a great product.
Reply from YuMOVE USJul 25, 2023
Hi Thomas, thank you for your review. We are so happy to hear that you have had a great experience overall! Kind regards, Dianivette
