Excellent
Based on 2,847 reviews
YuMOVE US4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,847 approved reviews, newest moderated first
shirley K.
I liked how you personalize the product to my dog. Your questions pinpointed the best product for her. I look forward to trying this out.
Reply from YuMOVE USJul 13, 2023
Hi Shirley, thank you for your review. We are delighted to hear that you enjoyed our personalized plan! Feel free to give us a call at (844)901-2099 with any questions. Kind regards, Dianivette
Mmin
Great price with coupon. Really helped my big guy. He is a pit-bull mix and he has off and on leg issues aggravated by steps and excessive movement. I could see the improvement within a few weeks.
Reply from YuMOVE USJul 13, 2023
Hello, thank you for your review. We are thrilled to hear that you have seen an improvement in your dog since starting them on YuMOVE! Kind regards, Dianivette
Natasha M.
I want only the best for my senior pug, and this is such a high quality product! My friend in Ireland gives it to her senior pug as well! Recently, I was in a tough spot with this month’s order and needed to cancel; Dianivette was so kind and helped me make that happen. I also get paid once a month, so I asked her if I could set my order around my payday, and she took care of that immediately! Fantastic product, and fantastic customer service!
Reply from YuMOVE USJul 12, 2023
Hi Natasha, thanks for your review. We are so glad to hear that your pug is doing so well with YuMOVE, and that our Pet Care Consultant went above and beyond to assist you. Kind regards, Chelsea
Brianna S.
Dahlia is my 10 year old shepherd with advanced spondylosis who was on 3 separate joint supplements before YuMOVE. Despite everything, she was still barely able to walk more than a mile and struggled to get into the car. She’s my best friend and adventure buddy, so I didn’t want to give up on her which is when Dianivette introduced me to this product about 2 months ago. Even in this short period of time, I’ve noticed a SIGNIFICANT improvement!! We’re going on 2-3 mile walks again and she can jump into the back of the car without a problem. We’re going to the beach again, doing park play dates, and getting to go on pack hikes. Dahlia gets to experience being a dog again despite the spinal fusions, and she takes YuMOVE like a treat, so she doesn’t even know it’s a “pill”. I’m so happy to have my adventure buddy back and so grateful for the company who has made this product accessible to my sweet girl♥️
Reply from YuMOVE USJul 12, 2023
Hi Brianna, thank you so much for this review. What an awesome story! We are beyond thrilled to know that you're seeing such a significant improvement with your dog since giving YuMOVE, and we're delighted to know that she is loving the taste and has a new lease on life since taking her new 'treats'! If we can assist you any further please don't hesitate to reach out, and make sure to give Dahlia extra belly rubs from the Pet Care Consultant team today! -Chelsea
Colette W.
great service and product
Reply from YuMOVE USJul 11, 2023
Hi Colette, thanks for your review. We're delighted to hear you find our service and product to be great! -Chelsea
Judith B.
Very knowledgeable representative and helpful in setting up account and ordering. Thank you
Reply from YuMOVE USJul 10, 2023
Hi Judith, thanks for your review. We're so pleased to know that our Pet Care Consultant was knowledgeable and helpful during your ordering process! Kind regards, Chelsea
Janie E.
The contact was nice and credited the product. Our recurring order has not arrived and this is the 2nd time. I am very disappointed in tote follow theu
Reply from YuMOVE USJul 10, 2023
Hi Janie, thank you for reaching out. After checking, I can see that your order was processed this morning and therefore has not yet shipped out. Please allow orders that have processed, time to be fulfilled by our warehouse and shipped out to then deliver! A Pet Care Consultant will be in touch shortly to clarify our shipping and delivery policy. Kind regards, Dianivette
Carmen W.
This company is amazing. In today's world customer service is not so great. I called after 5 one day and I recvd a return call the next morning. Chelsea has always been willing to answer any questions.
Reply from YuMOVE USJul 10, 2023
Hi Carmen, thank you for your review. We are so happy to hear how Chelsea is able to answer all of your questions and that you're a fan of our customer service! Kind regards, Dianivette
