Excellent
Based on 2,847 reviews
YuMOVE US4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,847 approved reviews, newest moderated first
Jessica W.
Running out of product and having to wait a while for the next bottle to ship
Reply from YuMOVE USOct 22, 2024
Hi Jessica, thank you for your review. We are so sorry to hear that your timeline is not up to your liking! We can go ahead and change your subscription frequency so that you do not run out of product. A Customer Care representative will be in touch with you! Kind regards, Dianivette
Evelyn R.
Has been an definite improvement in the 2 Bichons hips.
Reply from YuMOVE USOct 15, 2024
Hi Evelyn, Thank you for taking the time to share your experience with us through Trustpilot. Customers like you really help us to improve. At YUMOVE we take great pride in providing high quality products and excellent customer experience. We are very grateful for your recent review of our business and we would love to be kept updated on your pets progress. We’d love the opportunity to discuss this with you and resolve and queries you may have in the future if any arise. Kind regards, Amanda Senior Customer Care
Bess W.
Besides offering great products, their service goes above and beyond
Reply from YuMOVE USOct 14, 2024
Hi Bess, thank you for your review. We are so happy to hear that you are a fan of YuMOVE! Kind regards, Dianivette
Sherri H.
My subscription delivery was clearly announced and tracking info provided. I was able to know when my product was delivered…however, due to either error in postal delivery or perhaps theft, I didn’t receive my shipment. When I contacted CS, I quickly received notice of the new shipment which I am due to receive on Monday. Thank you for the prompt replacement because my dog depends on it.
Reply from YuMOVE USOct 14, 2024
Hi Sherri, thank you for your review. We are so happy to hear that our Customer Care Team was able to help you out! Kind regards, Dianivette
Louis+Cabana
Great product, flexibility on ordering, and it works !
Reply from YuMOVE USOct 10, 2024
Hi Louis, thank you for your review. We are delighted to hear that you're a fan of YuMOVE! Kind regards, Dianivette
Kerry R.
I have a black Labrador that is 9 years old. She had arthritis in her right knee that caused serious pain. I gave her double the dose on the bottle for about a week and then went to the recommended daily dose. Her pain was better after about a week, and I started weaning her off prescription medication her vet had prescribed. She has been on them for over 6 months. She no longer limps or whines.
Reply from YuMOVE USOct 8, 2024
Hi Kerry, thank you for your review. We are so happy to hear that your dog is no longer limping since being on YuMOVE! Kind regards, Dianivette
Bear’s F.
I had a 13 year old 120 pound LGD who wasn’t moving well but still wanted to go for very short walks. My neighbor also has a 100 pound LGD that I always assumed was a young dog given the way he races around in his yard. I was gobsmacked when they told me that their dog was 10 years old and recommended Yumove Plus for my old guy. I immediately talked to my vet about it. My vet enthusiastically recommended it and assured me that there is good supporting evidence of its effectiveness, unlike most other available joint supplements. I can confirm that it really does work! He had noticeable improvement in his gate and stamina after the first 2 weeks, and he started bouncing around with excitement at walk time and began playing with my much younger dogs. Additionally Yumove’s customer service has been outstanding! My subscription has been easy to adjust, and there has been no pressure or sales tactics to buy more than we need. I have no reservations about recommending this product and company to anyone with senior dogs.
Reply from YuMOVE USOct 7, 2024
Hi there, thank you so much for your review. We are thrilled to here that your dog is moving around better since being on YuMOVE and that our Customer Care Team has been helpful! Kind regards, Dianivette
Rebecca B.
My 8 yr old Australian Shepherd was always limping before I started YuMove. He never does now. We had been using cosequin. I definitely recommend this product.
Reply from YuMOVE USOct 7, 2024
Hi Rebecca, thank you so much for your review. We are so happy to hear that your dog is no longer limping since being on YuMOVE! Kind regards, Dianivette
