Excellent
Based on 2,847 reviews
YuMOVE US4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At YuMOVE, we're on a mission to improve the well-being and quality of life of pets across the world. We understand that your furry companions are cherished members of your family, and their health and happiness matter deeply to you—and to us.For this reason, YuMOVE is dedicated to creating high-quality, science-backed products designed to support joint health in dogs and cats. Our team of experts works tirelessly to develop innovative solutions that help pets maintain their mobility, vitality, and zest for life.You can reach our helpful Pet Care Consultants at 844-901-2099 (M-F 9-5 EST) for questions regarding your order or our products. We're always happy to help!
YuMOVE US (yumove.com) has 2,847 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
2,847 approved reviews, newest moderated first
Maryellen M.
Great customer service as always
Reply from YuMOVE USSep 20, 2024
Hi Maryellen, thank you so much for your review. We are so happy to hear that our Customer Service has been great! Kind regards, Dianivette
Sondra C.
Yumove has exceptional, prompt and friendly customer service.
Reply from YuMOVE USSep 20, 2024
Hi Sondra, thank you so mcuh for your review. We are so happy to hear that you are a fan of our Customer Service! Kind regards, Dianivette
Jane W.
Great service. Product always on time. Customer service is easy to reach. My dog loves the taste of the supplement. Supplement definiely works for her!
Reply from YuMOVE USSep 19, 2024
Hi Jane, thank you for your review. We are so happy to hear that you are a fan of our Customer Service, and our Subscription Service! Kind regards, Dianivette
Daiya
I have a 13+ year old retired agility dog and she shows little sign of arthritis besides a bit of general stiffness and just slowing down. I attribute it to both keeping her in reasonable shape and the supplements I give her, YuMOVE being one. She’s been on YuMOVE for 3+ years. I also give my younger dog YuMoVE - he is a quite competitive agility dog, 7 years old, and is going strong.
Reply from YuMOVE USSep 19, 2024
Hi Daiya, thank you for your review. We are so happy to hear that your dogs are doing so well on YuMOVE! Kind regards, Dianivette
Kevin M.
Timely delivery and email reminders regarding upcoming order.
Reply from YuMOVE USSep 16, 2024
Hi Kevin, thank you for yoru review. We are pleased to hear that your orders arrive in a timely manner and that your are enjoying our email reminders! Kind regards, Dianivette
Denise A H.
I have a large 11 year old male Akita. I’ve been using this for 5 months and it really seems to help his overall mobility.
Reply from YuMOVE USSep 16, 2024
Hi Denise, thank you for your review. We are so happy to heat that YuMOVE has helped your dog with their overall mobility! Kind regards, Dianivette
Amy M.
After reading all the info on the website I decided to give this a try for my 10 year old German shepherd girl who is showing some signs of joint discomfort. After making my decision and processed the order, I realized that I had accidentally ordered the wrong product. I quickly sent an email that was provided for customer service explaining the error and asked if I could cancel that order so that I could order the right product. Since I placed the order on a Saturday evening, I received an email first thing Monday morning letting me know they cancelled the order for the incorrect product and got the correct product ordered for me. Excellent customer service! I fully expected that it was too late to make the change and would just have to accept what I ordered in error and I'd have to just make sure I ordered the correct product next time. I just received my order today and my dog took the caplets like a treat! I thought for sure I'd have to crush them up in her food like I had with the other supplements I was giving her. So far I am extremely pleased with this purchase and look forward to seeing the results in the weeks and months to come.
Reply from YuMOVE USSep 16, 2024
Hi Amy, thank you so much for your review. We are so happy to hear that our Customer Care Team was able to help you out and that your dog is enjoying the taste of YuMOVE! Kind regards, Dianivette
Pat
Our dog loves the pills and we can see a difference in how he moves. Thanks.
Reply from YuMOVE USSep 10, 2024
Hi Pat, thank you for your review. We are so happy to hear that you have noticed a difference in your dog since being on YuMOVE and that your dog enjoys the taste of YuMOVE! Kind regards, Dianivette
