Excellent
Based on 167 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Zinff.com is a professional and global online optical store, offering trendy and high-quality eyeglasses at affordable prices to worldwide customers. We always cooperate with the top frame designers, lenses manufacturing factories and well-known couriers to ensure our eyeglasses are made with high-quality and can be delivered safely to customers. We are always improving our customer service and hope each customer can have a pleasant shopping experience with us.
Zinff Optical (zinff.com) has 167 customer reviews on Folks Told, with an average rating of 4.7 out of 5.
167 approved reviews, newest moderated first
Jazmin
They’re good glasses definitely big glasses they don’t really show the photochrome effect like you can barely tell they are photochromic and I thought it would block like the sun yk but it doesn’t really do that or at least the glasses I choose which was the Esther photochromic and anti blue light glasses this is my first day with them so we’ll see how it goes
Abby G.
The frames are all super cute, everything is really easy to navigate, and the customer service was super helpful and very pleasant. Would definitely recommend to someone else looking for frames.
Reply from Zinff OpticalMar 5, 2024
Hi dear, Thanks for your review. We are glad to know that you like our eyeglasses. Zinff offer a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any help, feel free to contact us. LiveChat: 8 pm - 5 am EST, Mon.-Sat. Email: [email protected] 1-302-261-5258 (8 pm - 5 am EST, Mon.-Sat.) Sincerely, Zinff Customer Support
luvbayhotmail.com
I ordered a pair of glasses in June of 2023 and love them but they formed a crack in the left arm so I contacted them and they sent me a code for a new pair. I am beyond happy at this point.
Reply from Zinff OpticalMar 4, 2024
Hi dear, Thanks for your review. We are glad to know that you like our eyeglasses. Zinff offer a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any help, feel free to contact us. LiveChat: 8 pm - 5 am EST, Mon.-Sat. Email: [email protected] 1-302-261-5258 (8 pm - 5 am EST, Mon.-Sat.) Sincerely, Zinff Customer Support
Katelyn S.
Great customer service!
Reply from Zinff OpticalNov 15, 2023
Hi Dear, We are so happy to know you are satisfied with our service and eyeglasses. We always try our best to offer better eyeglasses and service to our customers. If you need any other help, feel free to contact us. LiveChat: Start a Live Chat at zinff.com Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Sincerely, Zinff Customer Support
Paola M. D.
I ordered some new pair of glasses, they arrived in 1 week. Everything nice, no damages at all.
Reply from Zinff OpticalJun 17, 2023
Hi Dear, We are so happy to know you are satisfied with our service and eyeglasses. We always try our best to offer better eyeglasses and service to our customers. If you need any other help, feel free to contact us. LiveChat: Start a Live Chat at zinff.com Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Sincerely, Zinff Customer Support
Lo
I am so happy I decided to try this company and order my first pair of glasses. I am on my fourth order as I am completely in love with the frame choices and outstanding customer service. When I have had questions, the chat feature has been extremely helpful in getting the needed answers. I recently had an issue with an order ( no fault of the company) I was stunned at how they went out of their way to correct my issue. Highly recommend!!!!!!
Reply from Zinff OpticalMay 29, 2023
Hi Dear, We are so happy to know you are satisfied with our service and eyeglasses. We always try our best to offer better eyeglasses and service to our customers. If you need any other help, feel free to contact us. LiveChat: Start a Live Chat at zinff.com Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Sincerely, Zinff Customer Support
Rebekka R.
The experience was amazing! Got all the frames in safe little boxes I can store them, with instructions on how to take care of them, fix them if they feel loose, properly clean them and everything! I love that they care so much about the costumer satisfaction ❤️❤️ I had a slight personal issue with one of my frames and no problem, they were right there for me to help solve it ❤️ Overall Amazing service! Amazing Frames, Amazing quality!✨✨ I've had glasses for 10+ years and I am never shopping at another glasses store again 🤣❤️
Reply from Zinff OpticalApr 21, 2023
Hi Dear, We are so happy to know you are satisfied with our service and eyeglasses. We always try our best to offer better eyeglasses and service to our customers. If you need any other help, feel free to contact us. LiveChat: Start a Live Chat at zinff.com Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Sincerely, Zinff Customer Support
Sarahh J.
Great company had a problem with my lenses and the took care of me ! And fast responses !
Reply from Zinff OpticalApr 17, 2023
Hi Sarah， We are happy to knwo you are satisfied with our service. We always try our best to offer better eyeglasses and service to our customers. If you need any other help, feel free to contact us. LiveChat: Start a Live Chat at zinff.com Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Sincerely, Zinff Customer Support
