Zinff Optical Reviews | Read Customer Reviews of zinff.com

Zinff Optical Reviews | Read Customer Reviews of zinff.com

Zinff Optical reviews

167 approved reviews, newest moderated first

Summer
Mar 2, 2023
Excellent customer service
Excellent customer service. I appreciate the team reaching out to confirm if my order was correct since I have a special glasses size. The glasses I received are very good quality.
Reply from Zinff OpticalMar 3, 2023
Hi Summer, We are happy to knwo you are satisfied with our service and eyeglasses. We always try our best to offer better eyeglasses and service to our customers. If you need any other help, feel free to contact us. LiveChat: Start a Live Chat at zinff.com Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Sincerely, Zinff Customer Support
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Anakhim
Mar 1, 2023
Great job
Great job, I'm very happy with the result. ♥️♥️
Reply from Zinff OpticalMar 2, 2023
Hi Anakhim, Thanks for your positive review. We always try our best to offer better eyeglasses and service to our customers. Zinff offers a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any other help, feel free to contact us. LiveChat: Start a Live Chat at zinff.com Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Sincerely, Zinff Customer Support
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Brittany R.
Feb 22, 2023
Instant Solution
The company makes very well sturdy glasses that do the job perfectly. I sadly got a pair that didn't quite fit, so they gave me an instant credit to be used on the site immediately. I was able to reorder another pair of sunglasses that should fit better this time. The person I chatted with was professional and got straight to the point on how to fix the matter. I only had to pay for shipping and couldn't combine the code with any other code (understandably so); in the end, I was 100% satisfied. I will order my future pairs of glasses from here!
Reply from Zinff OpticalFeb 22, 2023
Hi Brittany, We are happy to knwo you are satisfied with our service. We always try our best to offer better eyeglasses and service to our customers. If you need any other help, feel free to contact us. LiveChat: Start a Live Chat at zinff.com Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Sincerely, Zinff Customer Support
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Emily L.
Feb 17, 2023
Costumer service was extremely helpful and quick to respond
I accidentally ordered a pair of glasses which were too big for my face and emailed customer support to see if there was anything I can do. They did not hesitate to message me with a couple of solutions to my problems. They were very kind and straightforward, I can’t wait to receive my new pair I bought.
Reply from Zinff OpticalFeb 20, 2023
Hi Emily, We are happy to knwo you are satisfied with our service. We always try our best to offer better eyeglasses and service to our customers. Zinff offers a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any other help, feel free to contact us. LiveChat: Start a Live Chat at zinff.com Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Sincerely, Zinff Customer Support
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lori
Feb 14, 2023
gen was really nice about my concerns.
gen was really nice about my concerns.
Reply from Zinff OpticalFeb 15, 2023
Hi Lori, We are happy to know that you are satisfied with our service. We always try our best to offer better eyeglasses and service to our customers. If you need any other help, feel free to contact us. LiveChat: Start a Live Chat at zinff.com Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Sincerely, Zinff Customer Support
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Nancy R.
Feb 14, 2023
Beautiful glasses
Beautiful glasses. I had ordered the wrong pair, but my customer service representative went above and beyond to help me get the correct ones! Excellent service!
Reply from Zinff OpticalFeb 14, 2023
Hi Nancy, Thanks for your positive review. We always try our best to offer better eyeglasses and service to our customers. Zinff offers a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any other help, feel free to contact us. LiveChat: Start a Live Chat at zinff.com Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Sincerely, Zinff Customer Support
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Marisol P.
Jan 29, 2023
Great customer service
Quick and easy resolution and the operator was polite and friendly.
Reply from Zinff OpticalJan 29, 2023
Hi Marisol, Thanks for your review. We always try our best to offer better eyeglasses and service to our customers. Zinff offers a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any help, feel free to contact us. LiveChat: Start a Live Chat (8 pm - 5 am EST, Mon.-Sat.) Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Call us: 1-858-609-0485 (8 pm - 5 am EST, Mon.-Sat.) Sincerely, Zinff Customer Support
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Teonna
Jan 27, 2023
Helped me exchange my eyeglasses when I…
Helped me exchange my eyeglasses when I messed up my prescription! Thank you Tina!
Reply from Zinff OpticalJan 28, 2023
Hi Teonna, Thanks for sharing your experience. We always try our best to offer better eyeglasses and service to our customers. Zinff offers a 30-Day Fit & Style Guarantee and a 365-Day Product Guarantee. If you need any help, feel free to contact us. LiveChat: Start a Live Chat (8 pm - 5 am EST, Mon.-Sat.) Email us: [email protected] (Reply within 24 hours on workdays and 48 on weekends) Call us: 1-858-609-0485 (8 pm - 5 am EST, Mon.-Sat.) Sincerely, Zinff Customer Support
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